Robots Guiding Small Groups: The Effect of Appearance Change on the User Experience

Michiel Joosse; Robin Knuppe; Geert Pingen; Rutger Varkevisser; Josip Vukoja; Manja Lohse; Vanessa Evers

Robots Guiding Small Groups: The Effect of Appearance Change on the User Experience

Michiel Joosse, Robin Knuppe, Geert Pingen, Rutger Varkevisser, Josip Vukoja, Manja Lohse, Vanessa Evers

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

In this paper we present an exploratory user study in which a robot guided small groups of two to three people. We manipulated the appearance of the robot in terms of the position of a tablet providing information (facing the group that was guided or the walking direction) and the type of information displayed (eyes or route information). Our results indicate that users preferred eyes on a display that faced the walking direction and route information on a display that faced them. The study gave us strong indication to believe that people are not in favor of eyes looking at them during the guiding.

Original language	English
Title of host publication	Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction
Editors	M. Salem, A. Weiss, P. Baxter, K. Dautenhahn
Place of Publication	Canterbury, UK
Publisher	University of Kent
Pages	6
Number of pages	3
Publication status	Published - 22 Apr 2015
Event	4th International Symposium on New Frontiers in Human-Robot Interaction, NF-HRI 2015 - Canterbury, United Kingdom Duration: 21 Apr 2015 → 22 Apr 2015 Conference number: 4

Conference

Conference	4th International Symposium on New Frontiers in Human-Robot Interaction, NF-HRI 2015
Abbreviated title	NF-HRI
Country/Territory	United Kingdom
City	Canterbury
Period	21/04/15 → 22/04/15

Keywords

EC Grant Agreement nr.: FP7/2007-2013
EC Grant Agreement nr.: FP7/600877
HMI-HF: Human Factors

Access to Document

Joosse2015robotsFinal published version, 762 KB

http://www.cs.kent.ac.uk/events/2015/AISB2015/proceedings/hri/6-Joosse-robotsguidingsmall.pdf

Cite this

Joosse, M., Knuppe, R., Pingen, G., Varkevisser, R., Vukoja, J., Lohse, M., & Evers, V. (2015). Robots Guiding Small Groups: The Effect of Appearance Change on the User Experience. In M. Salem, A. Weiss, P. Baxter, & K. Dautenhahn (Eds.), Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction (pp. 6). University of Kent. http://www.cs.kent.ac.uk/events/2015/AISB2015/proceedings/hri/6-Joosse-robotsguidingsmall.pdf

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title = "Robots Guiding Small Groups: The Effect of Appearance Change on the User Experience",

abstract = "In this paper we present an exploratory user study in which a robot guided small groups of two to three people. We manipulated the appearance of the robot in terms of the position of a tablet providing information (facing the group that was guided or the walking direction) and the type of information displayed (eyes or route information). Our results indicate that users preferred eyes on a display that faced the walking direction and route information on a display that faced them. The study gave us strong indication to believe that people are not in favor of eyes looking at them during the guiding.",

keywords = "EC Grant Agreement nr.: FP7/2007-2013, EC Grant Agreement nr.: FP7/600877, HMI-HF: Human Factors",

author = "Michiel Joosse and Robin Knuppe and Geert Pingen and Rutger Varkevisser and Josip Vukoja and Manja Lohse and Vanessa Evers",

year = "2015",

month = apr,

day = "22",

language = "English",

pages = "6",

editor = "M. Salem and A. Weiss and P. Baxter and K. Dautenhahn",

booktitle = "Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction",

publisher = "University of Kent",

note = "4th International Symposium on New Frontiers in Human-Robot Interaction, NF-HRI 2015, NF-HRI ; Conference date: 21-04-2015 Through 22-04-2015",

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Joosse, M, Knuppe, R, Pingen, G, Varkevisser, R, Vukoja, J, Lohse, M & Evers, V 2015, Robots Guiding Small Groups: The Effect of Appearance Change on the User Experience. in M Salem, A Weiss, P Baxter & K Dautenhahn (eds), Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction. University of Kent, Canterbury, UK, pp. 6, 4th International Symposium on New Frontiers in Human-Robot Interaction, NF-HRI 2015, Canterbury, United Kingdom, 21/04/15. <http://www.cs.kent.ac.uk/events/2015/AISB2015/proceedings/hri/6-Joosse-robotsguidingsmall.pdf>

Robots Guiding Small Groups: The Effect of Appearance Change on the User Experience. / Joosse, Michiel; Knuppe, Robin; Pingen, Geert et al.
Proceedings of the 4th International Symposium on New Frontiers in Human-Robot Interaction. ed. / M. Salem; A. Weiss; P. Baxter; K. Dautenhahn. Canterbury, UK: University of Kent, 2015. p. 6.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Vukoja, Josip

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N2 - In this paper we present an exploratory user study in which a robot guided small groups of two to three people. We manipulated the appearance of the robot in terms of the position of a tablet providing information (facing the group that was guided or the walking direction) and the type of information displayed (eyes or route information). Our results indicate that users preferred eyes on a display that faced the walking direction and route information on a display that faced them. The study gave us strong indication to believe that people are not in favor of eyes looking at them during the guiding.

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