Safety and Security in Nightlife Areas in the Netherlands: Choice Architecture With Technology

Mirjam Galetzka*, Randy Bloeme, Peter W. de Vries, Manja Abraham, Joris J. van Hoof, Paul van Soomeren

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review


Nightlife areas aim to offer a hospitable environment for a public that is looking for entertainment but also produces nuisance. A recent paradigm shift focuses on changing public behavior rather than policing. This chapter describes two case studies from the Netherlands. The observations showed that at night the nightlife areas become an unofficial ‘festival zone' with large groups of tobacco smokers on the streets. Noise from these smokers (and friends) was identified as a major problem. Based on the lessons learned, a behavioral intervention approach is proposed that relies on multi-stakeholder participation and combines technology and choice architecture. The use of technology is relevant in several steps of the approach, and can be useful in facilitating behavior, reducing the impact of disruptive behavior, and monitoring the effectiveness of interventions. However, the Amsterdam case study also suggests that technology should rather be a small component of a broader positive behavioral and multi-stakeholder approach.
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Original languageEnglish
Title of host publicationTransforming Urban Nightlife and the Development of Smart Public Spaces
EditorsHisham Abusaada, Abeer Elshater, Dennis Rodwell
PublisherIGI Global
Number of pages17
ISBN (Electronic)9781799870067
ISBN (Print)9781799870043, 9781799870050
Publication statusPublished - 2021


  • Choice Architecture
  • Nightlife-Related Nuisance
  • Behavioral Intervention Approach
  • Multi-Stakeholder Participation
  • NLA


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