TY - JOUR
T1 - Service-oriented enterprise modelling and analysis
T2 - a case study
AU - Iacob, M.-E.
AU - Jonkers, H.
AU - Lankhorst, M.M.
AU - Steen, M.W.A.
PY - 2007
Y1 - 2007
N2 - In order to validate the concepts and techniques for service-oriented enterprise architecture modelling, developed in the ArchiMate project (Lankhorst, et al., 2005), we have conducted a number of case studies. This paper describes one of these case studies, conducted at the Dutch Tax and Customs Administration. It shows how business processes, applications and technical infrastructure can be modelled and related using a generic 'service' concept. It also shows the usage of quantitative analysis techniques to compute the application and infrastructural workloads imposed by the characteristics of the business processes.
AB - In order to validate the concepts and techniques for service-oriented enterprise architecture modelling, developed in the ArchiMate project (Lankhorst, et al., 2005), we have conducted a number of case studies. This paper describes one of these case studies, conducted at the Dutch Tax and Customs Administration. It shows how business processes, applications and technical infrastructure can be modelled and related using a generic 'service' concept. It also shows the usage of quantitative analysis techniques to compute the application and infrastructural workloads imposed by the characteristics of the business processes.
U2 - 10.1504/IJBPIM.2007.014102
DO - 10.1504/IJBPIM.2007.014102
M3 - Article
VL - 2
SP - 26
EP - 37
JO - International journal of business process integration and management
JF - International journal of business process integration and management
SN - 1741-8763
IS - 1
ER -