Abstract
In order to implement Mobility as a Service (MaaS), two main conditions are required: a consolidated public
transport system and a varied shared mobility offer. Our study explores the latter condition in the case of Madrid.
Through the Multi-Level Perspective framework, emerging shared mobility operators and their service characteristics are diagnosed, in order to explore how this is influencing MaaS developments at the niche level. Our
findings show that Madrid has more than 30 services available and an approximate total fleet of almost 30
thousand vehicles, managed by 29 different operators. This dynamic ecosystem of mobility options is facilitating
MaaS, as users begin to find it difficult when navigating through all the different applications raising users’ and
authorities’ interest on the subject. However, although there are at least three ongoing MaaS initiatives in the
city, there is no collaboration between them. The current state of cooperation supports what other authors have
established as one of the main challenges to MaaS’ feasibility: poor governance frameworks for MaaS.
transport system and a varied shared mobility offer. Our study explores the latter condition in the case of Madrid.
Through the Multi-Level Perspective framework, emerging shared mobility operators and their service characteristics are diagnosed, in order to explore how this is influencing MaaS developments at the niche level. Our
findings show that Madrid has more than 30 services available and an approximate total fleet of almost 30
thousand vehicles, managed by 29 different operators. This dynamic ecosystem of mobility options is facilitating
MaaS, as users begin to find it difficult when navigating through all the different applications raising users’ and
authorities’ interest on the subject. However, although there are at least three ongoing MaaS initiatives in the
city, there is no collaboration between them. The current state of cooperation supports what other authors have
established as one of the main challenges to MaaS’ feasibility: poor governance frameworks for MaaS.
| Original language | English |
|---|---|
| Pages (from-to) | 846-859 |
| Number of pages | 14 |
| Journal | Case Studies on Transport Policy |
| Volume | 8 |
| Issue number | 3 |
| Early online date | 19 May 2020 |
| DOIs | |
| Publication status | Published - Sept 2020 |
| Externally published | Yes |
Keywords
- n/a OA procedure
