Abstract
| Original language | English |
|---|---|
| Place of Publication | Bingley |
| Publisher | Emerald Group Publishing Limited |
| Number of pages | 232 |
| ISBN (Print) | 9781783505357 |
| DOIs | |
| Publication status | Published - 2014 |
Publication series
| Name | Advanced series in management |
|---|---|
| Publisher | Emerald Group Publishing Limited |
| No. | 13 |
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Keywords
- METIS-305006
- IR-91729
Cite this
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Shared services as a new organizational form. / Bondarouk, Tatiana (Editor).
Bingley : Emerald Group Publishing Limited, 2014. 232 p. (Advanced series in management; No. 13).Research output: Book/Report › Book editing › Popular
TY - BOOK
T1 - Shared services as a new organizational form
A2 - Bondarouk, Tatiana
PY - 2014
Y1 - 2014
N2 - Organizations increasingly establish Shared Service Centers, either for transactional (administrative) or transformational (organizational change) purposes. Their popularity originates from a combination of efficiency gains and an increase in service quality, without giving up control of the organizational and technical arrangements. The belief is that shared services should maximize the advantages of centralized and decentralized delivery of business functions. The volume deals with sample questions, including: What do shared service models involve? What are the structural arrangements between shared services and the organizations? Which business processes can and/or should be shared? What are the structural differences between shared services in different business processes? This ASM volume intends to move towards more systematic research action. Five main theoretical priorities shape the content of the volume: conceptualizing shared services for different types of business processes, business strategy and shared services, shared services and performance, pluralism in organizing shared services, and governance of shared services in different types of organizations
AB - Organizations increasingly establish Shared Service Centers, either for transactional (administrative) or transformational (organizational change) purposes. Their popularity originates from a combination of efficiency gains and an increase in service quality, without giving up control of the organizational and technical arrangements. The belief is that shared services should maximize the advantages of centralized and decentralized delivery of business functions. The volume deals with sample questions, including: What do shared service models involve? What are the structural arrangements between shared services and the organizations? Which business processes can and/or should be shared? What are the structural differences between shared services in different business processes? This ASM volume intends to move towards more systematic research action. Five main theoretical priorities shape the content of the volume: conceptualizing shared services for different types of business processes, business strategy and shared services, shared services and performance, pluralism in organizing shared services, and governance of shared services in different types of organizations
KW - METIS-305006
KW - IR-91729
U2 - 10.1108/S1877-636120140000013011
DO - 10.1108/S1877-636120140000013011
M3 - Book editing
SN - 9781783505357
T3 - Advanced series in management
BT - Shared services as a new organizational form
PB - Emerald Group Publishing Limited
CY - Bingley
ER -