Sharing a life with Harvey: Exploring the acceptance of and relationship-building with a social robot

Maartje M.A. de Graaf; Soumaya Ben Allouch; Tineke Klamer

doi:10.1016/j.chb.2014.10.030

Sharing a life with Harvey: Exploring the acceptance of and relationship-building with a social robot

Maartje M.A. de Graaf^*, Soumaya Ben Allouch, Tineke Klamer

^*Corresponding author for this work

Faculty of Behavioural, Management and Social Sciences

Research output: Contribution to journal › Article › Academic › peer-review

187 Citations (Scopus)

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Abstract

Social robots will become ubiquitous in our everyday environments. These robots could potentially extend life expectancy, and improve the health and quality of life of an aging population. A long-term explorative study has been conducted by installing a social robot for health promotion in elderly people’s own homes. Content analysis of interviews provided an in-depth understanding of the factors that influence the acceptance of and relationship-building with social robots in domestic environments. The permanent presence of a robot in users’ own homes yields the vital challenges social robots encounter to be successfully accepted by their users. These vital acceptance challenges are unlikely to be revealed in one-day laboratory human-robot interaction studies or even in multiple observations of short interactions between humans and robots

Original language	English
Pages (from-to)	1-14
Number of pages	14
Journal	Computers in human behavior
Volume	43
DOIs	https://doi.org/10.1016/j.chb.2014.10.030
Publication status	Published - 16 Nov 2015

Keywords

n/a OA procedure

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1016/j.chb.2014.10.030

Cite this

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title = "Sharing a life with Harvey: Exploring the acceptance of and relationship-building with a social robot",

abstract = "Social robots will become ubiquitous in our everyday environments. These robots could potentially extend life expectancy, and improve the health and quality of life of an aging population. A long-term explorative study has been conducted by installing a social robot for health promotion in elderly people{\textquoteright}s own homes. Content analysis of interviews provided an in-depth understanding of the factors that influence the acceptance of and relationship-building with social robots in domestic environments. The permanent presence of a robot in users{\textquoteright} own homes yields the vital challenges social robots encounter to be successfully accepted by their users. These vital acceptance challenges are unlikely to be revealed in one-day laboratory human-robot interaction studies or even in multiple observations of short interactions between humans and robots",

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