''Show me, how does it look now'': Remote Help-giving in Collaborative Design

Dhaval Vyas; Gerrit C. van der Veer; Dirk K.J. Heylen; Antinus Nijholt

''Show me, how does it look now'': Remote Help-giving in Collaborative Design

Dhaval Vyas, Gerrit C. van der Veer, Dirk K.J. Heylen, Antinus Nijholt

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

1 Citation (Scopus)

33 Downloads (Pure)

Abstract

This paper examines the role of visual information in a remote help-giving situation involving the collaborative physical task of designing a prototype remote control. We analyze a set of video recordings captured within an experimental setting. Our analysis shows that using gestures and relevant artefacts and by projecting activities on the camera, participants were able to discuss several design-related issues. The results indicate that with a limited camera view (mainly faces and shoulders), participants’ conversations were centered at the physical prototype that they were designing. The socially organized use of our experimental setting provides some key implications for designing future remote collaborative systems.

Original language	Undefined
Title of host publication	Proceedings of European Conference on Cognitive Ergonomics 2009
Editors	L. Norros
Place of Publication	Helsinki, Finland
Publisher	Association for Computing Machinery (ACM)
Pages	131-135
Number of pages	4
ISBN (Print)	978-951-38-6339-5
Publication status	Published - 28 Sep 2009
Event	27th European Conference on Cognitive Ergonomics, ECCE 2009: Designing beyond the Product – Understanding Activity and User Experience in Ubiquitous Environments - Helsinki, Finland Duration: 28 Sep 2009 → 2 Oct 2009 Conference number: 27

Publication series

Name	VTT Symposium
Publisher	VTT
Volume	258
ISSN (Print)	0357-9387

Conference

Conference	27th European Conference on Cognitive Ergonomics, ECCE 2009
Abbreviated title	ECCE
Country/Territory	Finland
City	Helsinki
Period	28/09/09 → 2/10/09

Keywords

METIS-263978
IR-67571
EWI-15909
HMI-HF: Human Factors
EC Grant Agreement nr.: FP6/0033812

Access to Document

http://portal.acm.org/citation.cfm?id=1690524

Cite this

@inproceedings{7e93722f215441d6b307580a35b7cdeb,

title = "''Show me, how does it look now'': Remote Help-giving in Collaborative Design",

abstract = "This paper examines the role of visual information in a remote help-giving situation involving the collaborative physical task of designing a prototype remote control. We analyze a set of video recordings captured within an experimental setting. Our analysis shows that using gestures and relevant artefacts and by projecting activities on the camera, participants were able to discuss several design-related issues. The results indicate that with a limited camera view (mainly faces and shoulders), participants{\textquoteright} conversations were centered at the physical prototype that they were designing. The socially organized use of our experimental setting provides some key implications for designing future remote collaborative systems.",

keywords = "METIS-263978, IR-67571, EWI-15909, HMI-HF: Human Factors, EC Grant Agreement nr.: FP6/0033812",

author = "Dhaval Vyas and {van der Veer}, {Gerrit C.} and Heylen, {Dirk K.J.} and Antinus Nijholt",

year = "2009",

month = sep,

day = "28",

language = "Undefined",

isbn = "978-951-38-6339-5",

series = "VTT Symposium",

publisher = "Association for Computing Machinery (ACM)",

pages = "131--135",

editor = "L. Norros",

booktitle = "Proceedings of European Conference on Cognitive Ergonomics 2009",

address = "United States",

note = "null ; Conference date: 28-09-2009 Through 02-10-2009",

}

Vyas, D, van der Veer, GC, Heylen, DKJ & Nijholt, A 2009, ''Show me, how does it look now'': Remote Help-giving in Collaborative Design. in L Norros (ed.), Proceedings of European Conference on Cognitive Ergonomics 2009. VTT Symposium, vol. 258, Association for Computing Machinery (ACM), Helsinki, Finland, pp. 131-135, 27th European Conference on Cognitive Ergonomics, ECCE 2009, Helsinki, Finland, 28/09/09. <http://portal.acm.org/citation.cfm?id=1690524>

''Show me, how does it look now'': Remote Help-giving in Collaborative Design. / Vyas, Dhaval; van der Veer, Gerrit C.; Heylen, Dirk K.J. et al.

Proceedings of European Conference on Cognitive Ergonomics 2009. ed. / L. Norros. Helsinki, Finland : Association for Computing Machinery (ACM), 2009. p. 131-135 (VTT Symposium; Vol. 258).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - van der Veer, Gerrit C.

AU - Heylen, Dirk K.J.

AU - Nijholt, Antinus

N1 - Conference code: 27

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N2 - This paper examines the role of visual information in a remote help-giving situation involving the collaborative physical task of designing a prototype remote control. We analyze a set of video recordings captured within an experimental setting. Our analysis shows that using gestures and relevant artefacts and by projecting activities on the camera, participants were able to discuss several design-related issues. The results indicate that with a limited camera view (mainly faces and shoulders), participants’ conversations were centered at the physical prototype that they were designing. The socially organized use of our experimental setting provides some key implications for designing future remote collaborative systems.

AB - This paper examines the role of visual information in a remote help-giving situation involving the collaborative physical task of designing a prototype remote control. We analyze a set of video recordings captured within an experimental setting. Our analysis shows that using gestures and relevant artefacts and by projecting activities on the camera, participants were able to discuss several design-related issues. The results indicate that with a limited camera view (mainly faces and shoulders), participants’ conversations were centered at the physical prototype that they were designing. The socially organized use of our experimental setting provides some key implications for designing future remote collaborative systems.

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KW - IR-67571

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KW - HMI-HF: Human Factors

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