This paper examines the role of visual information in a remote help-giving situation involving the collaborative physical task of designing a prototype remote control. We analyze a set of video recordings captured within an experimental setting. Our analysis shows that using gestures and relevant artefacts and by projecting activities on the camera, participants were able to discuss several design-related issues. The results indicate that with a limited camera view (mainly faces and shoulders), participants’ conversations were centered at the physical prototype that they were designing. The socially organized use of our experimental setting provides some key implications for designing future remote collaborative systems.
|Title of host publication||Proceedings of European Conference on Cognitive Ergonomics 2009|
|Place of Publication||Helsinki, Finland|
|Publisher||Association for Computing Machinery (ACM)|
|Number of pages||4|
|Publication status||Published - 28 Sep 2009|
|Event||27th European Conference on Cognitive Ergonomics, ECCE 2009: Designing beyond the Product – Understanding Activity and User Experience in Ubiquitous Environments - Helsinki, Finland|
Duration: 28 Sep 2009 → 2 Oct 2009
Conference number: 27
|Conference||27th European Conference on Cognitive Ergonomics, ECCE 2009|
|Period||28/09/09 → 2/10/09|
- HMI-HF: Human Factors
- EC Grant Agreement nr.: FP6/0033812
Vyas, D., van der Veer, G. C., Heylen, D. K. J., & Nijholt, A. (2009). ''Show me, how does it look now'': Remote Help-giving in Collaborative Design. In L. Norros (Ed.), Proceedings of European Conference on Cognitive Ergonomics 2009 (pp. 131-135). (VTT Symposium; Vol. 258). Helsinki, Finland: Association for Computing Machinery (ACM).