Situational Awareness Support to Enhance Teamwork in Collaborative Working Environments

Olga Anatoliyivna Kulyk, Elisabeth M.A.G. van Dijk, P.E. van der Vet, Antinus Nijholt, Gerrit C. van der Veer

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    Abstract

    This chapter addresses awareness support to enhance teamwork in co-located collaborative environments. In particular, we focus on the concept of situational awareness which is essential for successful team collaboration. Mutual situational awareness leads to informal social interactions, development of shared working cultures which are essential aspects of maintaining working relationships. First, an overview of the studies on team coordination and situational awareness support is presented. Second, a collaborative working environment is described for scientific teams in a molecular biology omics experimentation domain. Then, the results of practical case studies are discussed, as well as situational awareness support for scientific teams in collaborative environments. Finally, we discuss practical challenges in design and evaluation of group support systems for collaborative working environments and our multi-level analysis approach. The chapter gives new insights into how shared displays support group awareness, and how to design and evaluate interactive systems and visualisations that afford awareness in order to stimulate existing and new forms of collaboration in advanced working environments.
    Original languageUndefined
    Title of host publicationHandbook of research on Socio-Technical Design and Social Networking Systems
    EditorsB. Whitworth, A. de Moor
    Place of PublicationPA, USA
    PublisherInformation Science Reference
    Pages635-649
    Number of pages17
    ISBN (Print)978-1-60566-264-0
    Publication statusPublished - Mar 2009

    Publication series

    Name
    PublisherInformation Science Reference

    Keywords

    • METIS-265189
    • IR-62568
    • EWI-14252
    • HMI-HF: Human Factors

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