Abstract
Increasingly, organisations are investing in smart workplace technology for managing their employees. This new reality is reflected in vociferous statements like “in ten years, no single decision within the HR domain will be made without a clear business case supported by statistical data” (Van den Heuvel & Bondarouk, 2017, p. 169) or data becomes the new oil in organisations (Tarnoff, 2017). For instance, Deloitte’s 2018 Global Human Capital Trends report shows that 84 percent of surveyed companies viewed the effective deployment of workplace technology as the second-most important trend for the upcoming years. At the heart of the literature on smart technology deployment for people management, has been a heated debate between a somber narrative regarding the dehumanisation of workplaces and a rosier narrative regarding the potential for technology to enhance work experiences (e.g., Malik, 2021).
In this chapter, we take up on the perspective of both the technology and human on how datafication helps and hinders trust and collaboration in the workplace.
In this chapter, we take up on the perspective of both the technology and human on how datafication helps and hinders trust and collaboration in the workplace.
| Original language | English |
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| Title of host publication | Future of Work |
| Subtitle of host publication | Challenges and prospects for organisations, jobs and workers |
| Editors | Theo Lynn, Pierangelo Rosati, Edel Conway, Lisa van der Werff |
| Publisher | Palgrave |
| Chapter | 5 |
| ISBN (Print) | 978-3-031-31493-3 |
| DOIs | |
| Publication status | Published - 30 Jul 2023 |
| Externally published | Yes |
Publication series
| Name | Palgrave Studies in Digital Business & Enabling Technologies |
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Keywords
- n/a OA procedure
