Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect?

Jelte Barachia van Waterschoot, Iris Hendrickx, Arif Khan, Catia Cucchiarini, Helmer Strik, Louis ten Bosch, Rob Tieben

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Abstract

In this paper we discuss our road map to design a Dutch spoken conversational agent that helps older adults with self-management of their well-being. We conducted three usability studies with our conversational agent, each time after discussing it with different stakeholders. We discuss the challenges incorporating each stakeholder's wishes and needs whilst iteratively designing our agent.
Original languageEnglish
Title of host publicationACMIUI-WS 2021
Subtitle of host publicationJoint Proceedings of the ACM IUI 2021 Workshops
EditorsDorota Glowacka, Vinayak Krishnamurthy
PublisherCEUR
Number of pages6
Publication statusPublished - 13 Apr 2021
Event26th International Conference on Intelligent User Interfaces, IUI 2021 - College Station, Virtual Event, United States
Duration: 13 Apr 202117 Apr 2021
Conference number: 26

Publication series

NameCEUR Workshop Proceedings
PublisherCEUR
Volume2903
ISSN (Print)1613-0073

Conference

Conference26th International Conference on Intelligent User Interfaces, IUI 2021
Abbreviated titleIUI 2021
Country/TerritoryUnited States
CityVirtual Event
Period13/04/2117/04/21

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