Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect?

Jelte Barachia van Waterschoot; Iris Hendrickx; Arif Khan; Catia Cucchiarini; Helmer Strik; Louis ten Bosch; Rob Tieben

Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect?

Jelte Barachia van Waterschoot, Iris Hendrickx, Arif Khan, Catia Cucchiarini, Helmer Strik, Louis ten Bosch, Rob Tieben

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

In this paper we discuss our road map to design a Dutch spoken conversational agent that helps older adults with self-management of their well-being. We conducted three usability studies with our conversational agent, each time after discussing it with different stakeholders. We discuss the challenges incorporating each stakeholder's wishes and needs whilst iteratively designing our agent.

Original language	English
Title of host publication	ACMIUI-WS 2021
Subtitle of host publication	Joint Proceedings of the ACM IUI 2021 Workshops
Editors	Dorota Glowacka, Vinayak Krishnamurthy
Publisher	CEUR
Number of pages	6
Publication status	Published - 13 Apr 2021
Event	26th International Conference on Intelligent User Interfaces, IUI 2021 - College Station, Virtual Event, United States Duration: 13 Apr 2021 → 17 Apr 2021 Conference number: 26

Publication series

Name	CEUR Workshop Proceedings
Publisher	CEUR
Volume	2903
ISSN (Print)	1613-0073

Conference

Conference	26th International Conference on Intelligent User Interfaces, IUI 2021
Abbreviated title	IUI 2021
Country/Territory	United States
City	Virtual Event
Period	13/04/21 → 17/04/21

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ArticleFinal published version, 735 KBLicence: CC BY

http://ceur-ws.org/Vol-2903/Licence: CC BY

CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions
van Waterschoot, J. B. (Participant) & Hendrickx, I. (Participant)
13 Apr 2021
Activity: Participating in or organising an event › Participating in a conference, workshop, ...

Cite this

van Waterschoot, J. B., Hendrickx, I., Khan, A., Cucchiarini, C., Strik, H., ten Bosch, L., & Tieben, R. (2021). Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect? In D. Glowacka, & V. Krishnamurthy (Eds.), ACMIUI-WS 2021: Joint Proceedings of the ACM IUI 2021 Workshops (CEUR Workshop Proceedings; Vol. 2903). CEUR. http://ceur-ws.org/Vol-2903/

@inproceedings{b20b093a182a47d9aa171c6c7404dff5,

title = "Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect?",

abstract = "In this paper we discuss our road map to design a Dutch spoken conversational agent that helps older adults with self-management of their well-being. We conducted three usability studies with our conversational agent, each time after discussing it with different stakeholders. We discuss the challenges incorporating each stakeholder's wishes and needs whilst iteratively designing our agent.",

author = "{van Waterschoot}, {Jelte Barachia} and Iris Hendrickx and Arif Khan and Catia Cucchiarini and Helmer Strik and {ten Bosch}, Louis and Rob Tieben",

note = "Funding Information: This work is part of the research programme Data2-Person with project no. 628.011.029, which is (partially) financed by the Dutch Research Council (NWO). We thank the reviewers for their valuable suggestions. Publisher Copyright: {\textcopyright}2021 Copyright for this paper by its authors.; 26th International Conference on Intelligent User Interfaces, IUI 2021, IUI 2021 ; Conference date: 13-04-2021 Through 17-04-2021",

year = "2021",

month = apr,

day = "13",

language = "English",

series = "CEUR Workshop Proceedings",

publisher = "CEUR",

editor = "Dorota Glowacka and Vinayak Krishnamurthy",

booktitle = "ACMIUI-WS 2021",

}

van Waterschoot, JB, Hendrickx, I, Khan, A, Cucchiarini, C, Strik, H, ten Bosch, L & Tieben, R 2021, Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect? in D Glowacka & V Krishnamurthy (eds), ACMIUI-WS 2021: Joint Proceedings of the ACM IUI 2021 Workshops. CEUR Workshop Proceedings, vol. 2903, CEUR, 26th International Conference on Intelligent User Interfaces, IUI 2021, Virtual Event, Texas, United States, 13/04/21. <http://ceur-ws.org/Vol-2903/>

Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect? / van Waterschoot, Jelte Barachia; Hendrickx, Iris; Khan, Arif et al.
ACMIUI-WS 2021: Joint Proceedings of the ACM IUI 2021 Workshops. ed. / Dorota Glowacka; Vinayak Krishnamurthy. CEUR, 2021. (CEUR Workshop Proceedings; Vol. 2903).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Spoken Conversational Agents for Older Adults

T2 - 26th International Conference on Intelligent User Interfaces, IUI 2021

AU - van Waterschoot, Jelte Barachia

AU - Hendrickx, Iris

AU - Khan, Arif

AU - Cucchiarini, Catia

AU - Strik, Helmer

AU - ten Bosch, Louis

AU - Tieben, Rob

N1 - Conference code: 26

PY - 2021/4/13

Y1 - 2021/4/13

N2 - In this paper we discuss our road map to design a Dutch spoken conversational agent that helps older adults with self-management of their well-being. We conducted three usability studies with our conversational agent, each time after discussing it with different stakeholders. We discuss the challenges incorporating each stakeholder's wishes and needs whilst iteratively designing our agent.

AB - In this paper we discuss our road map to design a Dutch spoken conversational agent that helps older adults with self-management of their well-being. We conducted three usability studies with our conversational agent, each time after discussing it with different stakeholders. We discuss the challenges incorporating each stakeholder's wishes and needs whilst iteratively designing our agent.

M3 - Conference contribution

T3 - CEUR Workshop Proceedings

BT - ACMIUI-WS 2021

A2 - Glowacka, Dorota

A2 - Krishnamurthy, Vinayak

PB - CEUR

Y2 - 13 April 2021 through 17 April 2021

ER -

Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect?

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CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions

Cite this