In this chapter, we address the issue of communication with stakeholders in agile development projects. Our approach pivots round ‘communication situations’ that occur in such communication; we do not cover all communication that may occur in projects but focus mainly on the model-oriented kind and on situations in which stakeholders (apart from developers) play an important role. We provide some context and background but also concrete ways of analysing and guiding communication situations using some dedicated instruments. We illustrate this with examples from practice.
|Title of host publication||Agile service development : combining adaptive methods and flexible solutions|
|Place of Publication||Berlin, Germany|
|Publication status||Published - 2012|
|Name||The enterprise engineering series|
Hoppenbrouwers, S. J. B. A., van Stokkum, W., Iacob, M. E., Wilmont, I., van der Linden, D. J. T., Amrit, C. A., & Joosen, M. (2012). Stakeholder communication. In M. Lankhorst (Ed.), Agile service development : combining adaptive methods and flexible solutions (The enterprise engineering series). Berlin, Germany: Springer. https://doi.org/10.1007/978-3-642-28188-4_7