Start Time and Duration Distribution Estimation in Semi-Structured Processes

Andreas Wombacher, Maria Eugenia Iacob

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Abstract

Semi-structured processes are business workflows, where the execution of the workflow is not completely controlled by a workflow engine, i.e., an implementation of a formal workflow model. Examples are workflows where actors potentially have interaction with customers reporting the result of the interaction in a process aware information system. Building a performance model for resource management in these processes is difficult since the required information is only partially recorded. In this paper we propose a systematic approach for the creation of an event log that is suitable for available process mining tools. This event log is created by an incrementally cleansing of data. The proposed approach is evaluated in an experiment.
Original languageUndefined
Place of PublicationEnschede
PublisherCentre for Telematics and Information Technology (CTIT)
Number of pages16
Publication statusPublished - Sep 2012

Publication series

NameCTIT Technical Report Series
PublisherCentre for Telematics and Information Technology, University of Twente
No.TR-CTIT-12-22
ISSN (Print)1381-3625

Keywords

  • EWI-22252
  • Performance Model
  • METIS-289694
  • Workflow
  • IR-84356

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