Supplier connectivity and collaboration: Driving digitalisation and building resilient supply chains

In an era defined by Industry 4.0, the digital revolution is reshaping industrial operations through technologies such as IoT, AI, and blockchain. As global events like the COVID-19 pandemic and geopolitical disruptions challenge supply chains, the focus is intensifying on digitalization and strategic supplier collaboration to build resilience. This thesis explores how companies can navigate these complexities, addressing key
challenges in digital supplier integration—such as stakeholder resistance, resource allocation, and achieving competitive advantage through preferred customer status.

By leveraging social exchange theory, the research examines how cooperative supplier relationships can enhance operational excellence and resilience. Through empirical studies and case analyses, the thesis identifies strategies for optimizing digital adoption and fostering robust supplier partnerships as a means to withstand disruptions and thrive in the volatile industrial landscape. Discover critical insights into the evolving dynamics of supply chain management and practical approaches to fortify your organization against future challenges.