Supporting Telecom Business Processes by Means of Workflow Management and Federated Databases

Wim Nijenhuis, Willem Jonker, Paul Grefen

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    Abstract

    This report addresses the issues related to the use of workflow management systems and federated databases to support business processes that operate on large and heterogeneous collections of autonomous information systems. We discuss how they can enhance the overall IT-architecture. Starting from the OSCA architecture, we develop an architecture that includes workflow management systems and federated databases. In this architecture, the notion of information systems as a monolithic entity disappears. Instead, business processes are supported directly by workflows that combine presentation blocks, function blocks, and data blocks. We address the specific issues of transaction management and change management in such an architecture.
    Original languageEnglish
    Title of host publicationAMCIS 1997 Proceedings
    Subtitle of host publication3rd AIS Americas Conference on Information Systems
    Place of PublicationAtlanta, GA
    PublisherAIS
    Pages464-466
    Publication statusPublished - 30 Jan 1997
    Event3rd Americas Conference on Information Systems, AMCIS 1997 - Indianapolis, United States
    Duration: 15 Aug 199717 Aug 1997
    Conference number: 3

    Conference

    Conference3rd Americas Conference on Information Systems, AMCIS 1997
    Abbreviated titleAMCIS
    CountryUnited States
    CityIndianapolis
    Period15/08/9717/08/97

    Keywords

    • DB-WFM: WORKFLOW MANAGEMENT
    • DB-DFDB: DISTRIBUTED OR FEDERATED DATABASES

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