Supporting Telecom Business Processes by means of Workflow Management and Federated Databases

Wim Nijenhuis, Willem Jonker, Paul Grefen

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    Abstract

    This report addresses the issues related to the use of workflow management systems and federated databases to support business processes that operate on large and heterogeneous collections of autonomous information systems. We discuss how they can enhance the overall IT-architecture. Starting from the OSCA architecture, we develop an architecture that includes workflow management systems and federated databases. In this architecture, the notion of information systems as a monolithic entity disappears. Instead, business processes are supported directly by workflows that combine presentation blocks, function blocks, and data blocks. We address the specific issues of transaction management and change management in such an architecture.
    Original languageEnglish
    Place of PublicationEnschede
    PublisherCentre for Telematics and Information Technology (CTIT)
    Number of pages16
    Publication statusPublished - May 1997

    Publication series

    NameCTIT technical reports series
    PublisherUniversity of Twente, Centre for Telematics and Information Technology (CTIT)
    No.TR-CTIT-97-12

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    Cite this

    Nijenhuis, W., Jonker, W., & Grefen, P. (1997). Supporting Telecom Business Processes by means of Workflow Management and Federated Databases. (CTIT technical reports series; No. TR-CTIT-97-12). Enschede: Centre for Telematics and Information Technology (CTIT).