Abstract
Personalized systems present each user with tailored content or output. Testing the usability of such a system must take some specific usability issues and the suitability of the personalized output into account. In this study, we evaluated a personalized search engine to compare the use of interviews, questionnaires and concurrent thinking- aloud to this avail. The interview and the questionnaire are the best methods to elicit comments on usability issues. Concurrent thinking-aloud turned out to be the best method to elicit comments on the perceived relevance of search results. When testing the usability of a personalized system it is wise to use a combination of concurrent thinking-aloud and the interview or the questionnaire.
| Original language | Undefined |
|---|---|
| Title of host publication | 2007 IEEE International Professional Communication Conference (IPCC 2007). CD Rom |
| Place of Publication | Seattle, WA |
| Publisher | IEEE |
| Pages | - |
| ISBN (Print) | 1-4244-1243-9 |
| DOIs | |
| Publication status | Published - 2007 |
| Event | IEEE International Professional Communication Conference, IPCC 2007 - Seattle, United States Duration: 1 Oct 2007 → 3 Oct 2007 |
Conference
| Conference | IEEE International Professional Communication Conference, IPCC 2007 |
|---|---|
| Abbreviated title | IPCC |
| Country/Territory | United States |
| City | Seattle |
| Period | 1/10/07 → 3/10/07 |
Keywords
- Usability testing
- METIS-243009
- Interviews
- personalized search engine
- personalized system
- thinking-aloud
- information retrieval system evaluation
- search engines
- IR-61643
- Questionnaires