The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents

Simone Borsci, Alessio Malizia, Martin Schmettow, Frank Van Der Velde, Gunay Tariverdiyeva, Divyaa Balaji, Alan Chamberlain*

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

13 Citations (Scopus)
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