The contextual inquiry

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

Abstract

This chapter explains the contextual inquiry, during which researchers explore the context and relevant stakeholders, including the prospective users. It’s aim is to get a good grasp of the context in which the eHealth technology will be used. This chapter explains this and provides examples of concrete methods that can be used to conduct a contextual inquiry in practice. These methods are a stakeholder identification and analysis, desk research, a scoping review of the relevant scientific literature, focus groups, interviews, observations, diary study and log data analysis. The chapter also explains why the contextual inquiry is essential for a good eHealth development process.
Original languageEnglish
Title of host publicationeHealth Research, Theory and Development
Subtitle of host publicationA Multi-Disciplinary Approach
EditorsLisette van Gemert-Pijnen, Saskia M. Kelders, Hanneke Kip, Robbert Sanderman
Place of PublicationLondon
PublisherRoutledge
Chapter8
Pages167-186
Number of pages20
ISBN (Electronic)9781315385907
ISBN (Print)9781138230439, 9781138230422
Publication statusPublished - 2018

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stakeholder
technical literature
data analysis
interview
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Cite this

Kip, H., Beerlage-de Jong, N., & Wentzel, J. (2018). The contextual inquiry. In L. van Gemert-Pijnen, S. M. Kelders, H. Kip, & R. Sanderman (Eds.), eHealth Research, Theory and Development: A Multi-Disciplinary Approach (pp. 167-186). London: Routledge.
Kip, Hanneke ; Beerlage-de Jong, Nienke ; Wentzel, Jobke. / The contextual inquiry. eHealth Research, Theory and Development: A Multi-Disciplinary Approach. editor / Lisette van Gemert-Pijnen ; Saskia M. Kelders ; Hanneke Kip ; Robbert Sanderman. London : Routledge, 2018. pp. 167-186
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Kip, H, Beerlage-de Jong, N & Wentzel, J 2018, The contextual inquiry. in L van Gemert-Pijnen, SM Kelders, H Kip & R Sanderman (eds), eHealth Research, Theory and Development: A Multi-Disciplinary Approach. Routledge, London, pp. 167-186.

The contextual inquiry. / Kip, Hanneke ; Beerlage-de Jong, Nienke ; Wentzel, Jobke.

eHealth Research, Theory and Development: A Multi-Disciplinary Approach. ed. / Lisette van Gemert-Pijnen; Saskia M. Kelders; Hanneke Kip; Robbert Sanderman. London : Routledge, 2018. p. 167-186.

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

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Kip H, Beerlage-de Jong N, Wentzel J. The contextual inquiry. In van Gemert-Pijnen L, Kelders SM, Kip H, Sanderman R, editors, eHealth Research, Theory and Development: A Multi-Disciplinary Approach. London: Routledge. 2018. p. 167-186