Abstract
This chapter explains the contextual inquiry, during which researchers explore the context and relevant stakeholders, including the prospective users. It’s aim is to get a good grasp of the context in which the eHealth technology will be used. This chapter explains this and provides examples of concrete methods that can be used to conduct a contextual inquiry in practice. These methods are a stakeholder identification and analysis, desk research, a scoping review of the relevant scientific literature, focus groups, interviews, observations, diary study and log data analysis. The chapter also explains why the contextual inquiry is essential for a good eHealth development process.
| Original language | English |
|---|---|
| Title of host publication | eHealth Research, Theory and Development |
| Subtitle of host publication | A Multi-Disciplinary Approach |
| Editors | Lisette van Gemert-Pijnen, Saskia M. Kelders, Hanneke Kip, Robbert Sanderman |
| Place of Publication | London |
| Publisher | Routledge |
| Chapter | 8 |
| Pages | 167-186 |
| Number of pages | 20 |
| ISBN (Electronic) | 9781315385907 |
| ISBN (Print) | 9781138230439, 9781138230422 |
| Publication status | Published - 2018 |
Fingerprint Dive into the research topics of 'The contextual inquiry'. Together they form a unique fingerprint.
Cite this
Kip, H., Beerlage-de Jong, N., & Wentzel, J. (2018). The contextual inquiry. In L. van Gemert-Pijnen, S. M. Kelders, H. Kip, & R. Sanderman (Eds.), eHealth Research, Theory and Development: A Multi-Disciplinary Approach (pp. 167-186). London: Routledge.