Abstract
This chapter explains the contextual inquiry, during which researchers explore the context and relevant stakeholders, including the prospective users. It’s aim is to get a good grasp of the context in which the eHealth technology will be used. This chapter explains this and provides examples of concrete methods that can be used to conduct a contextual inquiry in practice. These methods are a stakeholder identification and analysis, desk research, a scoping review of the relevant scientific literature, focus groups, interviews, observations, diary study and log data analysis. The chapter also explains why the contextual inquiry is essential for a good eHealth development process.
Original language | English |
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Title of host publication | eHealth Research, Theory and Development |
Subtitle of host publication | A Multi-Disciplinary Approach |
Editors | Lisette van Gemert-Pijnen, Saskia M. Kelders, Hanneke Kip, Robbert Sanderman |
Place of Publication | London |
Publisher | Routledge |
Chapter | 8 |
Pages | 167-186 |
Number of pages | 20 |
ISBN (Electronic) | 9781315385907 |
ISBN (Print) | 9781138230439, 9781138230422 |
Publication status | Published - 2018 |