This chapter explains the contextual inquiry, during which researchers explore the context and relevant stakeholders, including the prospective users. It’s aim is to get a good grasp of the context in which the eHealth technology will be used. This chapter explains this and provides examples of concrete methods that can be used to conduct a contextual inquiry in practice. These methods are a stakeholder identification and analysis, desk research, a scoping review of the relevant scientific literature, focus groups, interviews, observations, diary study and log data analysis. The chapter also explains why the contextual inquiry is essential for a good eHealth development process.
|Title of host publication||eHealth Research, Theory and Development|
|Subtitle of host publication||A Multi-Disciplinary Approach|
|Editors||Lisette van Gemert-Pijnen, Saskia M. Kelders, Hanneke Kip, Robbert Sanderman|
|Place of Publication||London|
|Number of pages||20|
|ISBN (Print)||9781138230439, 9781138230422|
|Publication status||Published - 2018|