The contextual inquiry

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

    10 Citations (Scopus)

    Abstract

    This chapter explains the contextual inquiry, during which researchers explore the context and relevant stakeholders, including the prospective users. It’s aim is to get a good grasp of the context in which the eHealth technology will be used. This chapter explains this and provides examples of concrete methods that can be used to conduct a contextual inquiry in practice. These methods are a stakeholder identification and analysis, desk research, a scoping review of the relevant scientific literature, focus groups, interviews, observations, diary study and log data analysis. The chapter also explains why the contextual inquiry is essential for a good eHealth development process.
    Original languageEnglish
    Title of host publicationeHealth Research, Theory and Development
    Subtitle of host publicationA Multi-Disciplinary Approach
    EditorsLisette van Gemert-Pijnen, Saskia M. Kelders, Hanneke Kip, Robbert Sanderman
    Place of PublicationLondon
    PublisherRoutledge
    Chapter8
    Pages167-186
    Number of pages20
    ISBN (Electronic)9781315385907
    ISBN (Print)9781138230439, 9781138230422
    Publication statusPublished - 2018

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