TY - JOUR
T1 - The development of a hard and soft IT governance assessment instrument
AU - Smits, Daniël
AU - Van Hillegersberg, Jos
PY - 2017
Y1 - 2017
N2 - Current IT governance research is largely focused on hard governance. Soft governance needs more attention. The MIG model (Maturity IT governance) was designed because an IT governance maturity model covering both the hard and soft parts of governance did not exist. Using the MIG model, this paper describes the development of an instrument to measure hard and soft governance maturity: the MIG assessment instrument. It summarizes the operationalization of a maturity model for hard and soft IT Governance. The paper gives a detailed description of the result of the development of the MIG assessment instruments' first cycle. A research contribution to the MIG model was a solution for the implementation of the focus area informal organization in the instrument. We found an easy and simple solution by using the nine focus areas of the maturity model as a framework for the informal organization. The instrument is intended to be used in combination with interviews. The instrument will be used, validated and improved in several cycles using the results from the case studies.
AB - Current IT governance research is largely focused on hard governance. Soft governance needs more attention. The MIG model (Maturity IT governance) was designed because an IT governance maturity model covering both the hard and soft parts of governance did not exist. Using the MIG model, this paper describes the development of an instrument to measure hard and soft governance maturity: the MIG assessment instrument. It summarizes the operationalization of a maturity model for hard and soft IT Governance. The paper gives a detailed description of the result of the development of the MIG assessment instruments' first cycle. A research contribution to the MIG model was a solution for the implementation of the focus area informal organization in the instrument. We found an easy and simple solution by using the nine focus areas of the maturity model as a framework for the informal organization. The instrument is intended to be used in combination with interviews. The instrument will be used, validated and improved in several cycles using the results from the case studies.
KW - Design science
KW - Informal organizational
KW - IT governance
KW - Soft governance
UR - http://www.scopus.com/inward/record.url?scp=85040234540&partnerID=8YFLogxK
U2 - 10.1016/j.procs.2017.11.008
DO - 10.1016/j.procs.2017.11.008
M3 - Article
AN - SCOPUS:85040234540
VL - 121
SP - 47
EP - 54
JO - Procedia computer science
JF - Procedia computer science
SN - 1877-0509
ER -