The Effectiveness of an Electronic Performance Support Systems onLearning and Performance

Theo J. Bastiaens, Wim J. Nijhof, Harmen J. Abma

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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    Abstract

    This research is measuring the effectiveness of Electronic Performance Support Systems (EPSS). Some of the major advantages of EPSS, like increasement of productivity and better learning outcomes are evaluated with insurance agents working on laptops. Theoretical statements, research framework and hypothesis are presented. The conclusions are drawn and no significant improvement on productivity or learner results has been seen.
    Original languageEnglish
    Title of host publicationAHRD 1995 Conference Proceedings
    Subtitle of host publicationMarch 2-5, 1995, Sl. Louis, MO
    EditorsElwood F. Holton III
    Place of PublicationAustin, TX
    PublisherAcademy of Human Resource Development
    Number of pages10
    Publication statusPublished - 3 Feb 1995
    EventAcademy of Human Resource Development International Research Conference 1995 - St. Louis, United States
    Duration: 1 Mar 19953 Mar 1995

    Conference

    ConferenceAcademy of Human Resource Development International Research Conference 1995
    Abbreviated titleAHRD
    CountryUnited States
    CitySt. Louis
    Period1/03/953/03/95

    Keywords

    • METIS-137232

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