The Effects of Adding Motivational Elements to User Instructions

N.R. Loorbach, Joyce Karreman, M.F. Steehouder

Research output: Contribution to conferencePaper

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This paper gives an overview of three studies that we conducted to investigate the effects of motivational elements in user instructions. We tested for effects on usability, in particular on task effectiveness, task efficiency and user satisfaction. Motivational elements are textual additions or modifications to user instructions with the aim of motivating the reader, without changing the content of the actual instructions. The results of our studies showed that supplying motivation in user instructions can positively affect usability, but the presence of these effects seems to depend on the task at hand and on the characteristics of the user group. Our upcoming studies will focus on reading-to-do situations and on users with low confidence levels.
Original languageUndefined
Publication statusPublished - 2007
EventIEEE International Professional Communication Conference, IPCC 2007 - Seattle, United States
Duration: 1 Oct 20073 Oct 2007


ConferenceIEEE International Professional Communication Conference, IPCC 2007
Abbreviated titleIPCC
Country/TerritoryUnited States


  • IR-59029

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