@book{93108591fc9345159aff0d0616180cbc,
title = "The emergency observation and assessment ward",
abstract = "A recent development to reduce ED crowding and increase urgent patient admissions is the opening of an Emergency Observation and Assessment Ward (EOA Ward). At these wards urgent patients are temporarily hospitalized until they can be transferred to an inpatient bed. In this paper we present an overflow model to evaluate the effect of employing an EOA Ward on elective and urgent patient admissions.",
keywords = "MSC-60K20, MSC-60K25, MSC-90B22",
author = "Zonderland, {Maartje E.} and Boucherie, {Richard J.} and Carter, {Michael W.} and Stanford, {David A.}",
year = "2011",
month = dec,
language = "English",
series = "Memorandum / Department of Applied Mathematics",
publisher = "University of Twente",
number = "1967",
address = "Netherlands",
}