The GAZE Groupware System: Mediating Joint Attention in Multiparty Communication and Collaboration

R.P.H. Vertegaal

doi:10.1145/302979.303065

The GAZE Groupware System: Mediating Joint Attention in Multiparty Communication and Collaboration

R.P.H. Vertegaal

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

144 Citations (Scopus)

Abstract

In this paper, we discuss why, in designing multiparty mediated systems, we should focus first on providing non-verbal cues which are less redundantly coded in speech than those normally conveyed by video. We show how conveying one such cue, gaze direction, may solve two problems in multiparty mediated communication and collaboration: knowing who is talking to whom, and who is talking about what. As a candidate solution, we present the GAZE Groupware System, which combines support for gaze awareness in multiparty mediated communication and collaboration with small and linear bandwidth requirements. The system uses an advanced, deskmounted eyetracker to metaphorically convey gaze awareness in a 3D virtual meeting room and within shared documents.

Original language	English
Title of host publication	CHI '99
Subtitle of host publication	Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery (ACM)
Pages	294-301
Number of pages	8
ISBN (Print)	0-201-48559-1
DOIs	https://doi.org/10.1145/302979.303065
Publication status	Published - 6 Jan 1999
Event	1999 SIGCHI Conference on Human Factors in Computing Systems, CHI 1999 - Pittsburgh, United States Duration: 15 May 1999 → 20 May 1999

Conference

Conference	1999 SIGCHI Conference on Human Factors in Computing Systems, CHI 1999
Abbreviated title	CHI
Country	United States
City	Pittsburgh
Period	15/05/99 → 20/05/99

Keywords

METIS-137097
CSCW
Multiparty videoconferencing
Awareness
Attention
Gaze direction
VRML 2

Access to Document

10.1145/302979.303065

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Cite this

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title = "The GAZE Groupware System: Mediating Joint Attention in Multiparty Communication and Collaboration",

abstract = "In this paper, we discuss why, in designing multiparty mediated systems, we should focus first on providing non-verbal cues which are less redundantly coded in speech than those normally conveyed by video. We show how conveying one such cue, gaze direction, may solve two problems in multiparty mediated communication and collaboration: knowing who is talking to whom, and who is talking about what. As a candidate solution, we present the GAZE Groupware System, which combines support for gaze awareness in multiparty mediated communication and collaboration with small and linear bandwidth requirements. The system uses an advanced, deskmounted eyetracker to metaphorically convey gaze awareness in a 3D virtual meeting room and within shared documents.",

keywords = "METIS-137097, CSCW, Multiparty videoconferencing, Awareness, Attention, Gaze direction, VRML 2",

author = "R.P.H. Vertegaal",

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pages = "294--301",

booktitle = "CHI '99",

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Vertegaal, RPH 1999, The GAZE Groupware System: Mediating Joint Attention in Multiparty Communication and Collaboration. in CHI '99 : Proceedings of the SIGCHI conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), pp. 294-301, 1999 SIGCHI Conference on Human Factors in Computing Systems, CHI 1999, Pittsburgh, United States, 15/05/99. https://doi.org/10.1145/302979.303065

The GAZE Groupware System : Mediating Joint Attention in Multiparty Communication and Collaboration. / Vertegaal, R.P.H.

CHI '99 : Proceedings of the SIGCHI conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), 1999. p. 294-301.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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