The Inter-organizational Business Case in ES Implementations: Exploring the Impact of Coordination Structures and Their Properties

S.M. Eckartz, Christiaan Katsma, Maia Daneva

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

10 Citations (Scopus)
196 Downloads (Pure)


Developing the business case (BC) for an inter-organizational network is a major challenge. Factors like competition and differences in semantics between actors influence the stakeholders’ willingness to share information necessary for the BC development. In this paper we develop an exploratory framework showing the effect that coordination structure and project scope have on the development of a shared BC. We defined several coordination properties, such as competition, decision making location and decision power that mitigate this effect. We applied the framework in a case study where a BC is developed for an inter-organizational network. Our findings show that current BC development methods need to be re-stated and complemented by extra tools and interventions to support stakeholders in the inter-organizational specific setting.
Original languageUndefined
Title of host publicationProceedings ENTERprise Information Systems International Conference, CENTERIS 2010, Part II
EditorsJoão Eduardo Quintela Varajão, Maria Manuela Cruz-Cunha, Goran D. Putnik, António Trigo
Number of pages10
ISBN (Print)978-3-642-16418-7
Publication statusPublished - 2 Dec 2010
EventENTERprise Information Systems International Conference, CENTERIS 2010 - Viana do Castelo, Portugal
Duration: 20 Oct 201022 Oct 2010

Publication series

NameCommunications in Computer and Information Science
PublisherSpringer Berlin Heidelberg
ISSN (Print)1865-0929


ConferenceENTERprise Information Systems International Conference, CENTERIS 2010
Abbreviated titleCENTERIS
CityViana do Castelo


  • METIS-276206
  • Information Sharing
  • Decision Making
  • SCS-Services
  • IR-75126
  • Inter-Organizational Coordination
  • EWI-19042
  • Business Case

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