The IT Artifact in People Analytics: Reviewing Tools to Understand a Nascent Field

Joschka Andreas Hüllmann, Simone Krebber, Patrick Troglauer

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review


Despite people analytics being a hype topic and attracting attention from both academia and practice, we find only few academic studies on the topic, with practitioners driving discussions and the development of the field. To better understand people analytics and the role of information technology, we perform a thorough evaluation of the available software tools. We monitored social media to identify and analyze 41 people analytics tools. Afterward, we sort these tools by employing a coding scheme focused on five dimensions: methods, stakeholders, outcomes, data sources, and ethical issues. Based on these dimensions, we classify the tools into five archetypes, namely employee surveillance, technical platforms, social network analytics, human resources analytics, and technical monitoring. Our research enhances the understanding of implicit assumptions underlying people analytics in practice, elucidates the role of information technology, and links this novel topic to established research in the information systems discipline.
Original languageEnglish
Title of host publicationInnovation Through Information Systems
Subtitle of host publicationVolume III: A Collection of Latest Research on Management Issues
EditorsFrederik Ahlemann, Reinhard Schütte, Stefan Stieglitz
Number of pages17
ISBN (Print)9783030867997
Publication statusPublished - 29 Oct 2021
Externally publishedYes
Event16th International Conference on Wirtschaftsinformatik (WI) - Universität Duisburg-Essen, Duisburg, Germany
Duration: 9 Mar 202111 Mar 2022

Publication series

NameLecture Notes in Information Systems and Organisation
ISSN (Print)2195-4968
ISSN (Electronic)2195-4976


Conference16th International Conference on Wirtschaftsinformatik (WI)
Abbreviated titleWI2021

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