The IT Artifact in People Analytics: Reviewing Tools to Understand a Nascent Field

Joschka Andreas Hüllmann; Simone Krebber; Patrick Troglauer

The IT Artifact in People Analytics: Reviewing Tools to Understand a Nascent Field

Joschka Andreas Hüllmann, Simone Krebber, Patrick Troglauer

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Despite people analytics being a hype topic and attracting attention from both academia and practice, we find only few academic studies on the topic, with practitioners driving discussions and the development of the field. To better understand people analytics and the role of information technology, we perform a thorough evaluation of the available software tools. We monitored social media to identify and analyze 41 people analytics tools. Afterward, we sort these tools by employing a coding scheme focused on five dimensions: methods, stakeholders, outcomes, data sources, and ethical issues. Based on these dimensions, we classify the tools into five archetypes, namely employee surveillance, technical platforms, social network analytics, human resources analytics, and technical monitoring. Our research enhances the understanding of implicit assumptions underlying people analytics in practice, elucidates the role of information technology, and links this novel topic to established research in the information systems discipline.

Original language	English
Title of host publication	Innovation Through Information Systems
Subtitle of host publication	Volume III: A Collection of Latest Research on Management Issues
Editors	Frederik Ahlemann, Reinhard Schütte, Stefan Stieglitz
Publisher	Springer
Pages	238-254
Number of pages	17
Volume	2
Edition	1
ISBN (Print)	9783030867997
Publication status	Published - 29 Oct 2021
Externally published	Yes
Event	16th International Conference on Wirtschaftsinformatik (WI) - Universität Duisburg-Essen, Duisburg, Germany Duration: 9 Mar 2021 → 11 Mar 2022

Publication series

Name	Lecture Notes in Information Systems and Organisation
Publisher	Springer
Volume	48
ISSN (Print)	2195-4968
ISSN (Electronic)	2195-4976

Conference

Conference	16th International Conference on Wirtschaftsinformatik (WI)
Abbreviated title	WI2021
Country/Territory	Germany
City	Duisburg
Period	9/03/21 → 11/03/22

Access to Document

Cite this

Hüllmann, J. A., Krebber, S., & Troglauer, P. (2021). The IT Artifact in People Analytics: Reviewing Tools to Understand a Nascent Field. In F. Ahlemann, R. Schütte, & S. Stieglitz (Eds.), Innovation Through Information Systems: Volume III: A Collection of Latest Research on Management Issues (1 ed., Vol. 2, pp. 238-254). (Lecture Notes in Information Systems and Organisation; Vol. 48). Springer. https://www.joschka-huellmann.net/publications/2020-12-29-draft-it-artifact-formatted-v06.pdf

Hüllmann, Joschka Andreas ; Krebber, Simone ; Troglauer, Patrick. / The IT Artifact in People Analytics : Reviewing Tools to Understand a Nascent Field. Innovation Through Information Systems: Volume III: A Collection of Latest Research on Management Issues. editor / Frederik Ahlemann ; Reinhard Schütte ; Stefan Stieglitz. Vol. 2 1. ed. Springer, 2021. pp. 238-254 (Lecture Notes in Information Systems and Organisation).

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Hüllmann, JA, Krebber, S & Troglauer, P 2021, The IT Artifact in People Analytics: Reviewing Tools to Understand a Nascent Field. in F Ahlemann, R Schütte & S Stieglitz (eds), Innovation Through Information Systems: Volume III: A Collection of Latest Research on Management Issues. 1 edn, vol. 2, Lecture Notes in Information Systems and Organisation, vol. 48, Springer, pp. 238-254, 16th International Conference on Wirtschaftsinformatik (WI), Duisburg, North Rhine-Westphalia, Germany, 9/03/21. <https://www.joschka-huellmann.net/publications/2020-12-29-draft-it-artifact-formatted-v06.pdf>

The IT Artifact in People Analytics: Reviewing Tools to Understand a Nascent Field. / Hüllmann, Joschka Andreas; Krebber, Simone; Troglauer, Patrick.
Innovation Through Information Systems: Volume III: A Collection of Latest Research on Management Issues. ed. / Frederik Ahlemann; Reinhard Schütte; Stefan Stieglitz. Vol. 2 1. ed. Springer, 2021. p. 238-254 (Lecture Notes in Information Systems and Organisation; Vol. 48).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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T1 - The IT Artifact in People Analytics

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AU - Troglauer, Patrick

PY - 2021/10/29

Y1 - 2021/10/29

N2 - Despite people analytics being a hype topic and attracting attention from both academia and practice, we find only few academic studies on the topic, with practitioners driving discussions and the development of the field. To better understand people analytics and the role of information technology, we perform a thorough evaluation of the available software tools. We monitored social media to identify and analyze 41 people analytics tools. Afterward, we sort these tools by employing a coding scheme focused on five dimensions: methods, stakeholders, outcomes, data sources, and ethical issues. Based on these dimensions, we classify the tools into five archetypes, namely employee surveillance, technical platforms, social network analytics, human resources analytics, and technical monitoring. Our research enhances the understanding of implicit assumptions underlying people analytics in practice, elucidates the role of information technology, and links this novel topic to established research in the information systems discipline.

AB - Despite people analytics being a hype topic and attracting attention from both academia and practice, we find only few academic studies on the topic, with practitioners driving discussions and the development of the field. To better understand people analytics and the role of information technology, we perform a thorough evaluation of the available software tools. We monitored social media to identify and analyze 41 people analytics tools. Afterward, we sort these tools by employing a coding scheme focused on five dimensions: methods, stakeholders, outcomes, data sources, and ethical issues. Based on these dimensions, we classify the tools into five archetypes, namely employee surveillance, technical platforms, social network analytics, human resources analytics, and technical monitoring. Our research enhances the understanding of implicit assumptions underlying people analytics in practice, elucidates the role of information technology, and links this novel topic to established research in the information systems discipline.

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T3 - Lecture Notes in Information Systems and Organisation

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BT - Innovation Through Information Systems

A2 - Ahlemann, Frederik

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Y2 - 9 March 2021 through 11 March 2022

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Hüllmann JA, Krebber S, Troglauer P. The IT Artifact in People Analytics: Reviewing Tools to Understand a Nascent Field. In Ahlemann F, Schütte R, Stieglitz S, editors, Innovation Through Information Systems: Volume III: A Collection of Latest Research on Management Issues. 1 ed. Vol. 2. Springer. 2021. p. 238-254. (Lecture Notes in Information Systems and Organisation).