TY - JOUR
T1 - The Potential of Customer-Centered LegalTech
T2 - Consumer Protection in the Digital Era
AU - Braun, Daniel
AU - Scepankova, Elena
AU - Holl, Patrick
AU - Matthes, Florian
PY - 2019/11/5
Y1 - 2019/11/5
N2 - New technologies and tools, often summarised under the term ‘‘LegalTech,,, are changing the way in which legal professionals work. The digital transformation has changed many aspects of our daily life and democratised access to knowledge and services. In the legal domain, however, consumers rarely benefit from digitisation. On the contrary, they are often overpowered by big corporations and their well-equipped legal departments. In this paper, we outline how LegalTech can be used to empower consumers in the digital era, by building tools to support consumers and those who protect them. In order to show the potential of customer-centred LegalTech, we present two prototypes which semantically analyse, assess, and summarise Terms of Services from German web shops.
AB - New technologies and tools, often summarised under the term ‘‘LegalTech,,, are changing the way in which legal professionals work. The digital transformation has changed many aspects of our daily life and democratised access to knowledge and services. In the legal domain, however, consumers rarely benefit from digitisation. On the contrary, they are often overpowered by big corporations and their well-equipped legal departments. In this paper, we outline how LegalTech can be used to empower consumers in the digital era, by building tools to support consumers and those who protect them. In order to show the potential of customer-centred LegalTech, we present two prototypes which semantically analyse, assess, and summarise Terms of Services from German web shops.
U2 - 10.1007/s11623-019-1202-7
DO - 10.1007/s11623-019-1202-7
M3 - Article
SN - 1614-0702
VL - 43
SP - 760
EP - 766
JO - Datenschutz und Datensicherheit
JF - Datenschutz und Datensicherheit
ER -