The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities

Krystan ten Berg; Ton A.M. Spil; Robin  Effing

doi:10.1007/978-3-030-20671-0_25

The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities

Krystan ten Berg^*, Ton A.M. Spil, Robin Effing

^*Corresponding author for this work

Industrial Engineering & Business Information Systems

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

7 Citations (Scopus)

7 Downloads (Pure)

Abstract

In recent years, we have seen the increase of Internet of Things (IoT) solutions, products and services. The Internet of Things will capture a large amount of data pertaining from the environment, as well as their users. The real value of collecting data will be the result of data processing and aggregation in a large-scale where new knowledge can be extracted. However, such procedures can also lead to user privacy issues. This study describes what citizens do and do not know about Wi-Fi tracking and how that knowledge affects their responses to privacy and security risks. The results of this study showed that there is a lack of awareness towards Wi-Fi tracking by people in the municipality studied. The results show that most respondents are willing to cooperate with Wi-Fi tracking, despite the fact that most people have concerns of losing control about how their data is gathered and used. This study also found that respondents indicated Wi-Fi tracking as useful and especially safety is appointed as an important benefit of Wi-Fi tracking. The results of this study confirm that privacy, trust and perceived benefits significantly influence the willingness to disclose personal information.

Original language	English
Title of host publication	ICT Unbounded, Social Impact of Bright ICT Adoption
Subtitle of host publication	IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019 Accra, Ghana, June 21-22, 2019. Proceedings
Editors	Yogesh Dwivedi, Emmanuel Ayaburi, Richard Boateng, John Effah
Place of Publication	Cham
Publisher	Springer
Pages	364-381
Number of pages	18
ISBN (Electronic)	978-3-030-20671-0
ISBN (Print)	978-3-030-20670-3
DOIs	https://doi.org/10.1007/978-3-030-20671-0_25
Publication status	Published - 2019
Event	IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019 - University of Ghana, Accra, Ghana Duration: 21 Jun 2019 → 22 Jun 2019 https://ugbs.ug.edu.gh/ifipwg86-2019/

Publication series

Name	IFIP Advances in Information and Communication Technology
Publisher	Springer
Volume	558
ISSN (Print)	1868-4238

Conference

Conference	IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019
Country/Territory	Ghana
City	Accra
Period	21/06/19 → 22/06/19
Internet address	https://ugbs.ug.edu.gh/ifipwg86-2019/

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-030-20671-0_25

Cite this

ten Berg, K., Spil, T. A. M., & Effing, R. (2019). The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities. In Y. Dwivedi, E. Ayaburi, R. Boateng, & J. Effah (Eds.), ICT Unbounded, Social Impact of Bright ICT Adoption: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019 Accra, Ghana, June 21-22, 2019. Proceedings (pp. 364-381). (IFIP Advances in Information and Communication Technology; Vol. 558). Springer. https://doi.org/10.1007/978-3-030-20671-0_25

ten Berg, Krystan ; Spil, Ton A.M. ; Effing, Robin . / The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities. ICT Unbounded, Social Impact of Bright ICT Adoption: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019 Accra, Ghana, June 21-22, 2019. Proceedings. editor / Yogesh Dwivedi ; Emmanuel Ayaburi ; Richard Boateng ; John Effah. Cham : Springer, 2019. pp. 364-381 (IFIP Advances in Information and Communication Technology).

@inproceedings{72e77bf38e684fbb993f1306cee22d15,

title = "The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities",

abstract = "In recent years, we have seen the increase of Internet of Things (IoT) solutions, products and services. The Internet of Things will capture a large amount of data pertaining from the environment, as well as their users. The real value of collecting data will be the result of data processing and aggregation in a large-scale where new knowledge can be extracted. However, such procedures can also lead to user privacy issues. This study describes what citizens do and do not know about Wi-Fi tracking and how that knowledge affects their responses to privacy and security risks. The results of this study showed that there is a lack of awareness towards Wi-Fi tracking by people in the municipality studied. The results show that most respondents are willing to cooperate with Wi-Fi tracking, despite the fact that most people have concerns of losing control about how their data is gathered and used. This study also found that respondents indicated Wi-Fi tracking as useful and especially safety is appointed as an important benefit of Wi-Fi tracking. The results of this study confirm that privacy, trust and perceived benefits significantly influence the willingness to disclose personal information. ",

author = "{ten Berg}, Krystan and Spil, {Ton A.M.} and Robin Effing",

year = "2019",

doi = "10.1007/978-3-030-20671-0_25",

language = "English",

isbn = "978-3-030-20670-3",

series = "IFIP Advances in Information and Communication Technology",

publisher = "Springer",

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editor = "Yogesh Dwivedi and Emmanuel Ayaburi and Richard Boateng and John Effah",

booktitle = "ICT Unbounded, Social Impact of Bright ICT Adoption",

address = "Germany",

note = "IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019 ; Conference date: 21-06-2019 Through 22-06-2019",

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ten Berg, K, Spil, TAM & Effing, R 2019, The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities. in Y Dwivedi, E Ayaburi, R Boateng & J Effah (eds), ICT Unbounded, Social Impact of Bright ICT Adoption: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019 Accra, Ghana, June 21-22, 2019. Proceedings. IFIP Advances in Information and Communication Technology, vol. 558, Springer, Cham, pp. 364-381, IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019, Accra, Ghana, 21/06/19. https://doi.org/10.1007/978-3-030-20671-0_25

The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities. / ten Berg, Krystan; Spil, Ton A.M.; Effing, Robin .
ICT Unbounded, Social Impact of Bright ICT Adoption: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019 Accra, Ghana, June 21-22, 2019. Proceedings. ed. / Yogesh Dwivedi; Emmanuel Ayaburi; Richard Boateng; John Effah. Cham: Springer, 2019. p. 364-381 (IFIP Advances in Information and Communication Technology; Vol. 558).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities

AU - ten Berg, Krystan

AU - Spil, Ton A.M.

AU - Effing, Robin

PY - 2019

Y1 - 2019

N2 - In recent years, we have seen the increase of Internet of Things (IoT) solutions, products and services. The Internet of Things will capture a large amount of data pertaining from the environment, as well as their users. The real value of collecting data will be the result of data processing and aggregation in a large-scale where new knowledge can be extracted. However, such procedures can also lead to user privacy issues. This study describes what citizens do and do not know about Wi-Fi tracking and how that knowledge affects their responses to privacy and security risks. The results of this study showed that there is a lack of awareness towards Wi-Fi tracking by people in the municipality studied. The results show that most respondents are willing to cooperate with Wi-Fi tracking, despite the fact that most people have concerns of losing control about how their data is gathered and used. This study also found that respondents indicated Wi-Fi tracking as useful and especially safety is appointed as an important benefit of Wi-Fi tracking. The results of this study confirm that privacy, trust and perceived benefits significantly influence the willingness to disclose personal information.

AB - In recent years, we have seen the increase of Internet of Things (IoT) solutions, products and services. The Internet of Things will capture a large amount of data pertaining from the environment, as well as their users. The real value of collecting data will be the result of data processing and aggregation in a large-scale where new knowledge can be extracted. However, such procedures can also lead to user privacy issues. This study describes what citizens do and do not know about Wi-Fi tracking and how that knowledge affects their responses to privacy and security risks. The results of this study showed that there is a lack of awareness towards Wi-Fi tracking by people in the municipality studied. The results show that most respondents are willing to cooperate with Wi-Fi tracking, despite the fact that most people have concerns of losing control about how their data is gathered and used. This study also found that respondents indicated Wi-Fi tracking as useful and especially safety is appointed as an important benefit of Wi-Fi tracking. The results of this study confirm that privacy, trust and perceived benefits significantly influence the willingness to disclose personal information.

U2 - 10.1007/978-3-030-20671-0_25

DO - 10.1007/978-3-030-20671-0_25

M3 - Conference contribution

SN - 978-3-030-20670-3

T3 - IFIP Advances in Information and Communication Technology

SP - 364

EP - 381

BT - ICT Unbounded, Social Impact of Bright ICT Adoption

A2 - Dwivedi, Yogesh

A2 - Ayaburi, Emmanuel

A2 - Boateng, Richard

A2 - Effah, John

PB - Springer

CY - Cham

T2 - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019

Y2 - 21 June 2019 through 22 June 2019

ER -

ten Berg K, Spil TAM , Effing R. The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities. In Dwivedi Y, Ayaburi E, Boateng R, Effah J, editors, ICT Unbounded, Social Impact of Bright ICT Adoption: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019 Accra, Ghana, June 21-22, 2019. Proceedings. Cham: Springer. 2019. p. 364-381. (IFIP Advances in Information and Communication Technology). doi: 10.1007/978-3-030-20671-0_25

The Privacy Paradox of Utilizing the Internet of Things and Wi-Fi Tracking in Smart Cities

Abstract

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Conference

UN SDGs

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