The problem of communication in construction

Mieke Hoezen, Isabelle Reymen, Geert P.M.R. Dewulf

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Communication is an important topic in the construction industry, as also reported in the literature. Often problems in construction are referred to as communication problems [Emmerson 1962]; [Higgin and Jessop 1965]; [Latham 1994]; [DETR 1998]. Due to its specific characteristics, the industry forms a complex communication environment. Construction is a fragmented and dynamic sector with a projectbased nature. This makes that many stakeholders operate in frequently changing sets of relationships which are contractually driven. The culture shows a reality of conflicts and lack of mutual respect and trust [Dainty et al 2006]. The goal of this research project is to improve communication in construction. To define the problem in more detail and to define a more specific research goal, the project started with two studies. Literature on communication in construction was studied, and interviews were held with experts in the Netherlands. This provided a first impression of the situation in the practice and literature of construction. This paper reports the first findings (in Section 4), including a more focused problem definition, the main research goal and a possible research set-up to tackle the problem. The literature study is reported in the next section; the empirical data from the expert interviews are discussed in Section 3. The paper ends with some conclusions.
LanguageEnglish
Title of host publicationADAPTABLES 2006
Subtitle of host publicationproceedings of the joint CIB, Tensinet, IASS International Conference on Adaptability in Design and Construction
EditorsF. Scheublin, A. Pronk, M. Prins, S. Emmitt, A den Otter
Place of PublicationEindhoven
PublisherEindhoven University of Technology
Pages12-14-12-19
Number of pages6
ISBN (Print)90-72152-03-4
StatePublished - 3 Jul 2006
EventInternational Conference on Adaptable Building Structures, ADAPTABLES 2006 - Eindhoven, Netherlands
Duration: 3 Jul 20065 Jul 2006

Conference

ConferenceInternational Conference on Adaptable Building Structures, ADAPTABLES 2006
Abbreviated titleADAPTABLES
CountryNetherlands
CityEindhoven
Period3/07/065/07/06

Fingerprint

Communication
Construction industry
Industry

Keywords

  • Construction
  • IR-58078
  • communication process
  • METIS-235771
  • demand-supply communication
  • projects

Cite this

Hoezen, M., Reymen, I., & Dewulf, G. P. M. R. (2006). The problem of communication in construction. In F. Scheublin, A. Pronk, M. Prins, S. Emmitt, & A. den Otter (Eds.), ADAPTABLES 2006: proceedings of the joint CIB, Tensinet, IASS International Conference on Adaptability in Design and Construction (pp. 12-14-12-19). Eindhoven: Eindhoven University of Technology.
Hoezen, Mieke ; Reymen, Isabelle ; Dewulf, Geert P.M.R./ The problem of communication in construction. ADAPTABLES 2006: proceedings of the joint CIB, Tensinet, IASS International Conference on Adaptability in Design and Construction. editor / F. Scheublin ; A. Pronk ; M. Prins ; S. Emmitt ; A den Otter. Eindhoven : Eindhoven University of Technology, 2006. pp. 12-14-12-19
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Hoezen, M, Reymen, I & Dewulf, GPMR 2006, The problem of communication in construction. in F Scheublin, A Pronk, M Prins, S Emmitt & A den Otter (eds), ADAPTABLES 2006: proceedings of the joint CIB, Tensinet, IASS International Conference on Adaptability in Design and Construction. Eindhoven University of Technology, Eindhoven, pp. 12-14-12-19, International Conference on Adaptable Building Structures, ADAPTABLES 2006, Eindhoven, Netherlands, 3/07/06.

The problem of communication in construction. / Hoezen, Mieke; Reymen, Isabelle; Dewulf, Geert P.M.R.

ADAPTABLES 2006: proceedings of the joint CIB, Tensinet, IASS International Conference on Adaptability in Design and Construction. ed. / F. Scheublin; A. Pronk; M. Prins; S. Emmitt; A den Otter. Eindhoven : Eindhoven University of Technology, 2006. p. 12-14-12-19.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - The problem of communication in construction

AU - Hoezen,Mieke

AU - Reymen,Isabelle

AU - Dewulf,Geert P.M.R.

PY - 2006/7/3

Y1 - 2006/7/3

N2 - Communication is an important topic in the construction industry, as also reported in the literature. Often problems in construction are referred to as communication problems [Emmerson 1962]; [Higgin and Jessop 1965]; [Latham 1994]; [DETR 1998]. Due to its specific characteristics, the industry forms a complex communication environment. Construction is a fragmented and dynamic sector with a projectbased nature. This makes that many stakeholders operate in frequently changing sets of relationships which are contractually driven. The culture shows a reality of conflicts and lack of mutual respect and trust [Dainty et al 2006]. The goal of this research project is to improve communication in construction. To define the problem in more detail and to define a more specific research goal, the project started with two studies. Literature on communication in construction was studied, and interviews were held with experts in the Netherlands. This provided a first impression of the situation in the practice and literature of construction. This paper reports the first findings (in Section 4), including a more focused problem definition, the main research goal and a possible research set-up to tackle the problem. The literature study is reported in the next section; the empirical data from the expert interviews are discussed in Section 3. The paper ends with some conclusions.

AB - Communication is an important topic in the construction industry, as also reported in the literature. Often problems in construction are referred to as communication problems [Emmerson 1962]; [Higgin and Jessop 1965]; [Latham 1994]; [DETR 1998]. Due to its specific characteristics, the industry forms a complex communication environment. Construction is a fragmented and dynamic sector with a projectbased nature. This makes that many stakeholders operate in frequently changing sets of relationships which are contractually driven. The culture shows a reality of conflicts and lack of mutual respect and trust [Dainty et al 2006]. The goal of this research project is to improve communication in construction. To define the problem in more detail and to define a more specific research goal, the project started with two studies. Literature on communication in construction was studied, and interviews were held with experts in the Netherlands. This provided a first impression of the situation in the practice and literature of construction. This paper reports the first findings (in Section 4), including a more focused problem definition, the main research goal and a possible research set-up to tackle the problem. The literature study is reported in the next section; the empirical data from the expert interviews are discussed in Section 3. The paper ends with some conclusions.

KW - Construction

KW - IR-58078

KW - communication process

KW - METIS-235771

KW - demand-supply communication

KW - projects

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SN - 90-72152-03-4

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BT - ADAPTABLES 2006

PB - Eindhoven University of Technology

CY - Eindhoven

ER -

Hoezen M, Reymen I, Dewulf GPMR. The problem of communication in construction. In Scheublin F, Pronk A, Prins M, Emmitt S, den Otter A, editors, ADAPTABLES 2006: proceedings of the joint CIB, Tensinet, IASS International Conference on Adaptability in Design and Construction. Eindhoven: Eindhoven University of Technology. 2006. p. 12-14-12-19.