We propose a unified and complete solution for expert finding in organizations, including not only expertise identification, but also expertise selection functionality. The latter two include the use of implicit and explicit preferences of users on meeting each other, as well as localization and planning as important auxiliary processes. We also propose a solution for privacy protection, which is urgently required in view of the huge amount of privacy sensitive data involved. Various parts are elaborated elsewhere, and we look forward to a realization and usage of the proposed system as a whole.
|Title of host publication||Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (PAKM2008)|
|Place of Publication||Berlin|
|Number of pages||12|
|Publication status||Published - Nov 2008|
|Name||Lecture Notes in Artificial Intelligence|
Serdyukov, P., Feng, L., van Bunningen, A. H., Evers, S., van Heerde, H. J. W., Apers, P. M. G., ... Hiemstra, D. (2008). The right expert at the right time and place: From expertise identification to expertise selection. In Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (PAKM2008) (pp. 38-49). [10.1007/978-3-540-89447-6_6] (Lecture Notes in Artificial Intelligence; Vol. 5345, No. 08332). Berlin: Springer. https://doi.org/10.1007/978-3-540-89447-6_6