The right expert at the right time and place: From expertise identification to expertise selection

Pavel Serdyukov; L. Feng; A.H. van Bunningen; S. Evers; H.J.W. van Heerde; Peter M.G. Apers; M.M. Fokkinga; Djoerd Hiemstra

doi:10.1007/978-3-540-89447-6_6

The right expert at the right time and place: From expertise identification to expertise selection

Pavel Serdyukov, L. Feng, A.H. van Bunningen, S. Evers, H.J.W. van Heerde, Peter M.G. Apers, M.M. Fokkinga, Djoerd Hiemstra

Databases (Former)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

5 Citations (Scopus)

191 Downloads (Pure)

Abstract

We propose a unified and complete solution for expert finding in organizations, including not only expertise identification, but also expertise selection functionality. The latter two include the use of implicit and explicit preferences of users on meeting each other, as well as localization and planning as important auxiliary processes. We also propose a solution for privacy protection, which is urgently required in view of the huge amount of privacy sensitive data involved. Various parts are elaborated elsewhere, and we look forward to a realization and usage of the proposed system as a whole.

Original language	Undefined
Title of host publication	Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (PAKM2008)
Place of Publication	Berlin
Publisher	Springer
Pages	38-49
Number of pages	12
ISBN (Print)	978-3-540-89446-9
DOIs	https://doi.org/10.1007/978-3-540-89447-6_6
Publication status	Published - Nov 2008
Event	7th International Conference on Practical Aspects of Knowledge Management, PAKM 2008 - Yokohama, Japan Duration: 22 Nov 2008 → 23 Nov 2008 Conference number: 7

Publication series

Name	Lecture Notes in Artificial Intelligence
Publisher	Springer Verlag
Number	08332
Volume	5345
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	7th International Conference on Practical Aspects of Knowledge Management, PAKM 2008
Abbreviated title	PAKM
Country/Territory	Japan
City	Yokohama
Period	22/11/08 → 23/11/08

Keywords

EWI-14230
CR-H.2.8
IR-65144
METIS-252127

Access to Document

10.1007/978-3-540-89447-6_6

Cite this

Serdyukov, P., Feng, L., van Bunningen, A. H., Evers, S., van Heerde, H. J. W., Apers, P. M. G., Fokkinga, M. M., & Hiemstra, D. (2008). The right expert at the right time and place: From expertise identification to expertise selection. In Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (PAKM2008) (pp. 38-49). Article 10.1007/978-3-540-89447-6_6 (Lecture Notes in Artificial Intelligence; Vol. 5345, No. 08332). Springer. https://doi.org/10.1007/978-3-540-89447-6_6

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Serdyukov, P, Feng, L, van Bunningen, AH, Evers, S, van Heerde, HJW, Apers, PMG, Fokkinga, MM & Hiemstra, D 2008, The right expert at the right time and place: From expertise identification to expertise selection. in Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (PAKM2008)., 10.1007/978-3-540-89447-6_6, Lecture Notes in Artificial Intelligence, no. 08332, vol. 5345, Springer, Berlin, pp. 38-49, 7th International Conference on Practical Aspects of Knowledge Management, PAKM 2008, Yokohama, Japan, 22/11/08. https://doi.org/10.1007/978-3-540-89447-6_6

The right expert at the right time and place: From expertise identification to expertise selection. / Serdyukov, Pavel; Feng, L.; van Bunningen, A.H. et al.
Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (PAKM2008). Berlin: Springer, 2008. p. 38-49 10.1007/978-3-540-89447-6_6 (Lecture Notes in Artificial Intelligence; Vol. 5345, No. 08332).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - van Heerde, H.J.W.

AU - Apers, Peter M.G.

AU - Fokkinga, M.M.

AU - Hiemstra, Djoerd

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AB - We propose a unified and complete solution for expert finding in organizations, including not only expertise identification, but also expertise selection functionality. The latter two include the use of implicit and explicit preferences of users on meeting each other, as well as localization and planning as important auxiliary processes. We also propose a solution for privacy protection, which is urgently required in view of the huge amount of privacy sensitive data involved. Various parts are elaborated elsewhere, and we look forward to a realization and usage of the proposed system as a whole.

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KW - CR-H.2.8

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KW - METIS-252127

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Serdyukov P, Feng L, van Bunningen AH, Evers S, van Heerde HJW, Apers PMG et al. The right expert at the right time and place: From expertise identification to expertise selection. In Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (PAKM2008). Berlin: Springer. 2008. p. 38-49. 10.1007/978-3-540-89447-6_6. (Lecture Notes in Artificial Intelligence; 08332). doi: 10.1007/978-3-540-89447-6_6