The right expert at the right time and place: From expertise identification to expertise selection

Pavel Serdyukov, L. Feng, A.H. van Bunningen, S. Evers, H.J.W. van Heerde, Peter M.G. Apers, M.M. Fokkinga, Djoerd Hiemstra

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

5 Citations (Scopus)
55 Downloads (Pure)

Abstract

We propose a unified and complete solution for expert finding in organizations, including not only expertise identification, but also expertise selection functionality. The latter two include the use of implicit and explicit preferences of users on meeting each other, as well as localization and planning as important auxiliary processes. We also propose a solution for privacy protection, which is urgently required in view of the huge amount of privacy sensitive data involved. Various parts are elaborated elsewhere, and we look forward to a realization and usage of the proposed system as a whole.
Original languageUndefined
Title of host publicationProceedings of the 7th International Conference on Practical Aspects of Knowledge Management (PAKM2008)
Place of PublicationBerlin
PublisherSpringer
Pages38-49
Number of pages12
ISBN (Print)978-3-540-89446-9
DOIs
Publication statusPublished - Nov 2008

Publication series

NameLecture Notes in Artificial Intelligence
PublisherSpringer Verlag
Number08332
Volume5345
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Keywords

  • EWI-14230
  • CR-H.2.8
  • IR-65144
  • METIS-252127

Cite this

Serdyukov, P., Feng, L., van Bunningen, A. H., Evers, S., van Heerde, H. J. W., Apers, P. M. G., ... Hiemstra, D. (2008). The right expert at the right time and place: From expertise identification to expertise selection. In Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (PAKM2008) (pp. 38-49). [10.1007/978-3-540-89447-6_6] (Lecture Notes in Artificial Intelligence; Vol. 5345, No. 08332). Berlin: Springer. https://doi.org/10.1007/978-3-540-89447-6_6