The Role of Performance Management in the High Performance Organisation

André A. de Waal, Beatrice I.J.M. van der Heijden

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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    Abstract

    The allegiance of partnering organisations and their employees to an Extended Enterprise performance is its proverbial sword of Damocles.
    Literature on Extended Enterprises focuses on collaboration, inter-organizational integration and learning to avoid diminishing or missing allegiance becoming an issue.
    In this paper we will argue that interrelating the marketing literature on the Service Logic with the performance management literature on Extended Enterprises will provide a new perspective on how to deal with this issue. Simultaneously flexible co-­‐created performance indicators play a key role in enhancing this perspective.
    Original languageEnglish
    Title of host publicationPMA 2014 Conference Proceedings
    Subtitle of host publicationPerformance Management: Designing the High-Performance Organization, 25-27 June 2014, Aarhus, Denmark
    PublisherUniversity of Aarhus
    Pages938-958
    Publication statusPublished - 25 Jun 2014
    EventPMA 2014 Conference on Performance Management: Designing the High-Performance Organization - Aarhus University, Aarhus
    Duration: 25 Jun 201427 Jun 2014
    http://mgmt.au.dk/research/organisation-strategy-and-accounting/icoa/previous-conferences/pma-2014-conference/

    Conference

    ConferencePMA 2014 Conference on Performance Management
    CityAarhus
    Period25/06/1427/06/14
    Internet address

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  • Cite this

    de Waal, A. A., & van der Heijden, B. I. J. M. (2014). The Role of Performance Management in the High Performance Organisation. In PMA 2014 Conference Proceedings: Performance Management: Designing the High-Performance Organization, 25-27 June 2014, Aarhus, Denmark (pp. 938-958). University of Aarhus.