Abstract
In recent years, practical applications of legal knowledge-based systems have become increasingly common. This raises the issue of their functioning in practice and their actual influence on the quality of decisions. In this paper we investigate to what extent incorrect decisions may be caused by factors that cannot be attributed to flaws in the programme’s knowledge base or reasoning. Based on a literature study, five possible causes are identified that pertain to the interaction between a programme and its user. Then it is illustrated how this list of causes may be used to investigate risk factors in practical applications, with a small case study on the use of a knowledgebased system in processing claims for general income support in a Dutch municipality.
| Original language | Undefined |
|---|---|
| Title of host publication | Legal Knowledge and Information systems |
| Editors | Trevor J.M. Bench-Capon, Aspassia Daskalopulu, Radboud Winkels |
| Place of Publication | Amsterdam |
| Publisher | IOS |
| Pages | 123-132 |
| ISBN (Print) | 1586032992 |
| Publication status | Published - 2002 |
| Event | 15th Annual Conference on Legal Knowledge and Information Systems, JURIX 2002: Legal Knowledge and Information systems - London, United Kingdom Duration: 16 Dec 2002 → 16 Dec 2002 Conference number: 15 |
Publication series
| Name | Legal knowledge and information systems |
|---|---|
| Publisher | IOS Press |
Conference
| Conference | 15th Annual Conference on Legal Knowledge and Information Systems, JURIX 2002 |
|---|---|
| Abbreviated title | JURIX |
| Country/Territory | United Kingdom |
| City | London |
| Period | 16/12/02 → 16/12/02 |
Keywords
- METIS-210687
- IR-102174