Fingerprint
Dive into the research topics of 'The use of service channels by citizens in the Netherlands: implications for multi-channel management'. Together they form a unique fingerprint.- Sort by
- Weight
- Alphabetically
The use of service channels by citizens in the Netherlands: implications for multi-channel management
Willem Jan Pieterson, Wolfgang E. Ebbers
Research output: Contribution to journal › Article › Academic › peer-review
74
Citations
(Scopus)