The Values of Self-tracking and Persuasive eCoaching According to Employees and Human Resource Advisors for a Workplace Stress Management Application: A Qualitative Study

Aniek Lentferink, Louis Polstra, Martijn de Groot, Hilbrand Oldenhuis, Hugo Velthuijsen, Lisette van Gemert-Pijnen

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1 Citation (Scopus)
1 Downloads (Pure)

Abstract

Self-tracking and automated persuasive eCoaching combined in a smartphone application may enhance stress management among employees at an early stage. For the application to be persuasive and create impact, we need to achieve a fit between the design and end-users’ and important stakeholders’ values. Semi-structured interviews were conducted among 8 employees and 8 human resource advisors to identify values of self-tracking, persuasive eCoaching, and preconditions (e.g., privacy and implementation) for a stress management application, using the value proposition design by Osterwalder et al. Results suggest essential features and functionalities that the application should possess. In general, respondents see potential in combining self-tracking and persuasive eCoaching for stress management via a smartphone application. Future design of the application should mainly focus on gaining awareness about the level of stress and causes of stress. In addition, the application should possess a positive approach besides solely the focus on negative aspects of stress.

Original languageEnglish
Title of host publicationPersuasive Technology
Subtitle of host publication13th International Conference, PERSUASIVE 2018, Proceedings
EditorsJaap Ham, Evangelos Karapanos, Plinio P. Morita, Catherine M. Burns
PublisherSpringer
Pages160-171
Number of pages12
Volume10809 LNCS
ISBN (Electronic)978-3-319-78978-1
ISBN (Print)9783319789774
DOIs
Publication statusPublished - 2018
Event13th International Conference on Persuasive Technology, PERSUASIVE 2018 - University of Waterloo, Waterloo, Canada
Duration: 16 Apr 201819 Apr 2018
Conference number: 13
http://www.persuasive2018.org/

Publication series

NameLecture Notes in Computer Science
Volume10809 LNCS
ISSN (Print)03029743
ISSN (Electronic)16113349

Conference

Conference13th International Conference on Persuasive Technology, PERSUASIVE 2018
Abbreviated titlePERSUASIVE
CountryCanada
CityWaterloo
Period16/04/1819/04/18
Internet address

Fingerprint

Human Resources
Personnel
Smartphones
Precondition
Proposition
Privacy
Design

Keywords

  • eHealth
  • Health promotion
  • Mobile phone
  • Remote sensing technology
  • Stress physiological
  • Stress psychological
  • User-centred design
  • Workplace

Cite this

Lentferink, A., Polstra, L., de Groot, M., Oldenhuis, H., Velthuijsen, H., & van Gemert-Pijnen, L. (2018). The Values of Self-tracking and Persuasive eCoaching According to Employees and Human Resource Advisors for a Workplace Stress Management Application: A Qualitative Study. In J. Ham, E. Karapanos, P. P. Morita, & C. M. Burns (Eds.), Persuasive Technology : 13th International Conference, PERSUASIVE 2018, Proceedings (Vol. 10809 LNCS, pp. 160-171). (Lecture Notes in Computer Science; Vol. 10809 LNCS). Springer. https://doi.org/10.1007/978-3-319-78978-1_13
Lentferink, Aniek ; Polstra, Louis ; de Groot, Martijn ; Oldenhuis, Hilbrand ; Velthuijsen, Hugo ; van Gemert-Pijnen, Lisette. / The Values of Self-tracking and Persuasive eCoaching According to Employees and Human Resource Advisors for a Workplace Stress Management Application : A Qualitative Study. Persuasive Technology : 13th International Conference, PERSUASIVE 2018, Proceedings. editor / Jaap Ham ; Evangelos Karapanos ; Plinio P. Morita ; Catherine M. Burns. Vol. 10809 LNCS Springer, 2018. pp. 160-171 (Lecture Notes in Computer Science).
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abstract = "Self-tracking and automated persuasive eCoaching combined in a smartphone application may enhance stress management among employees at an early stage. For the application to be persuasive and create impact, we need to achieve a fit between the design and end-users’ and important stakeholders’ values. Semi-structured interviews were conducted among 8 employees and 8 human resource advisors to identify values of self-tracking, persuasive eCoaching, and preconditions (e.g., privacy and implementation) for a stress management application, using the value proposition design by Osterwalder et al. Results suggest essential features and functionalities that the application should possess. In general, respondents see potential in combining self-tracking and persuasive eCoaching for stress management via a smartphone application. Future design of the application should mainly focus on gaining awareness about the level of stress and causes of stress. In addition, the application should possess a positive approach besides solely the focus on negative aspects of stress.",
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Lentferink, A, Polstra, L, de Groot, M, Oldenhuis, H, Velthuijsen, H & van Gemert-Pijnen, L 2018, The Values of Self-tracking and Persuasive eCoaching According to Employees and Human Resource Advisors for a Workplace Stress Management Application: A Qualitative Study. in J Ham, E Karapanos, PP Morita & CM Burns (eds), Persuasive Technology : 13th International Conference, PERSUASIVE 2018, Proceedings. vol. 10809 LNCS, Lecture Notes in Computer Science, vol. 10809 LNCS, Springer, pp. 160-171, 13th International Conference on Persuasive Technology, PERSUASIVE 2018, Waterloo, Canada, 16/04/18. https://doi.org/10.1007/978-3-319-78978-1_13

The Values of Self-tracking and Persuasive eCoaching According to Employees and Human Resource Advisors for a Workplace Stress Management Application : A Qualitative Study. / Lentferink, Aniek; Polstra, Louis; de Groot, Martijn; Oldenhuis, Hilbrand; Velthuijsen, Hugo; van Gemert-Pijnen, Lisette.

Persuasive Technology : 13th International Conference, PERSUASIVE 2018, Proceedings. ed. / Jaap Ham; Evangelos Karapanos; Plinio P. Morita; Catherine M. Burns. Vol. 10809 LNCS Springer, 2018. p. 160-171 (Lecture Notes in Computer Science; Vol. 10809 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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Lentferink A, Polstra L, de Groot M, Oldenhuis H, Velthuijsen H, van Gemert-Pijnen L. The Values of Self-tracking and Persuasive eCoaching According to Employees and Human Resource Advisors for a Workplace Stress Management Application: A Qualitative Study. In Ham J, Karapanos E, Morita PP, Burns CM, editors, Persuasive Technology : 13th International Conference, PERSUASIVE 2018, Proceedings. Vol. 10809 LNCS. Springer. 2018. p. 160-171. (Lecture Notes in Computer Science). https://doi.org/10.1007/978-3-319-78978-1_13