Time-limited polling systems with batch arrivals and phase-type service times

In this paper, we develop a general framework to analyze polling systems with either the autonomous-server or the time-limited service discipline. According to the autonomous-server discipline, the server continues servicing a queue for a certain period of time. According to the time-limited service discipline, the server continues servicing a queue for a certain period of time or until the queue becomes empty, whichever occurs first. We consider Poisson batch arrivals and phase-type service times. It is known that these disciplines do not satisfy the well-known branching property in polling systems. Therefore, hardly any exact results exist in the literature. Our strategy is to apply an iterative scheme that is based on relating in closed-form the joint queue-lengths at the beginning and the end of a server visit to a queue. These kernel relations are derived using the theory of absorbing Markov chains.