Abstract
Ensuring data quality is of crucial importance to organizations. The Total Data Quality Management (TDQM) theory provides a methodology to ensure data quality. Although well researched, the TDQM methodology is not easy to apply. In the case of Honeywell Emmen, we found that the application of the methodology requires considerable contextual redesign, flexibility in use, and the provision of practical tools. We identified team composition, toolsets, development of obvious actions, the design of phases, steps, and actions, and sessions as vital elements of making an academically rooted methodology applicable. Such an applicable methodology, we name "well articulated", because it incorporates the existing academic theory and it is made operational. This enables the methodology to be systematically beta tested and made useful for different organizaitonal conditions.Keywords: Total data quality management, applicability of theory, design science
Original language | English |
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Title of host publication | ECIS 2007 PROCEEDINGS |
Subtitle of host publication | Relevant rigour - Rigorous relevance. Proceedings of the 15th European Conference on Information Systems (ECIS2007), 7-9 June 2007, St. Gallen |
Publisher | Association for Information Systems |
Pages | 925-937 |
Publication status | Published - 2007 |
Event | 15th European Conference on Information Systems, ECIS 2007: Relevant rigour - Rigorous relevance - St. Gallen, Switzerland Duration: 7 Jun 2007 → 9 Jun 2007 Conference number: 15 |
Conference
Conference | 15th European Conference on Information Systems, ECIS 2007 |
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Abbreviated title | ECIS |
Country/Territory | Switzerland |
City | St. Gallen |
Period | 7/06/07 → 9/06/07 |
Keywords
- Total data quality management
- Applicability of theory
- Design science