Toward a conceptual model for examining the role of social media on social customer relationship management (SCRM) system
- Abdullah M. Baabdullah*
- , Nripendra P. Rana
- , Ali Abdallah Alalwan
- , Raed Algharabat
- , Hatice Kizgin
- , Ghazi A. Al-Weshah
*Corresponding author for this work
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review
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