Toward a document evaluation methodology: What does research tell us about the validity and reliability of evaluation methods?

Menno de Jong, Peter Jan Schellens

Research output: Contribution to journalArticleAcademicpeer-review

42 Citations (Scopus)
158 Downloads (Pure)


Although the usefulness of evaluating documents has become generally accepted among communication professionals, the supporting research that puts evaluation practices empirically to the test is only beginning to emerge. This article presents an overview of the available research on troubleshooting evaluation methods. Four lines of research are distinguished concerning the validity of evaluation methods, sample composition, sample size, and the implementation of evaluation results during revision
Original languageEnglish
Pages (from-to)242-260
Number of pages19
JournalIEEE transactions on professional communication
Issue number3
Publication statusPublished - 2000


  • Congruent validity
  • Expert judgments
  • Formative evaluation
  • Human–computer interaction
  • Methodology
  • Predictive validity
  • Reliability
  • Revision
  • Usability testing
  • Validity

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