Toward Mobile Web 2.0-based business methods: Collaborative QoS-information sharing for mobile service users

K.E. Wac, Richard G.A. Bults, Bernhard J.F. van Beijnum, Hong Chen, D. Konstantas

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

    4 Citations (Scopus)

    Abstract

    Mobile service providers (MoSPs) emerge, driven by the ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs’ customers satisfaction and consequently their revenues, largely depend on the quality of service (QoS) provided by wireless network providers (WNPs) available at a particular location-time to support a mobile service delivery. This chapter presents a novel method for the MoSP’s QoS-assurance business process. The method incorporates a location- and time-based QoS-predictions’ service, facilitating the WNP’s selection. We explore different business cases for the service deployment. Particularly, we introduce and analyze business viability of QoSIS.net, an enterprise that can provide the QoS-predictions service to MoSPs, Mobile Network Operators (as MoSPs), or directly to their customers (i.e. in B2B/B2C settings). QoSIS.net provides its service based on collaborative-sharing of QoS-information by its users. We argue that this service can improve the MoSP’s QoS-assurance process and consequently may increase its revenues, while creating revenues for QoSIS.net.
    Original languageUndefined
    Title of host publicationMobile and Ubiquitous Commerce
    EditorsM. Head, Eldon Li
    Place of PublicationUK
    PublisherInformation Science Reference
    Pages60-81
    Number of pages22
    ISBN (Print)978-1-60566-366-1
    Publication statusPublished - 1 May 2009

    Publication series

    NameAdvanced E-Business Methods
    PublisherInformation Science Reference
    Number4
    Volume4

    Keywords

    • IR-68143
    • EWI-16126
    • METIS-264056

    Cite this

    Wac, K. E., Bults, R. G. A., van Beijnum, B. J. F., Chen, H., & Konstantas, D. (2009). Toward Mobile Web 2.0-based business methods: Collaborative QoS-information sharing for mobile service users. In M. Head, & E. Li (Eds.), Mobile and Ubiquitous Commerce (pp. 60-81). (Advanced E-Business Methods; Vol. 4, No. 4). UK: Information Science Reference.