Towards a Performance Estimate in Semi-Structured Processes

Andreas Wombacher; Maria Eugenia Iacob; Martin Haitsma

doi:10.1109/SOCA.2011.6166256

Towards a Performance Estimate in Semi-Structured Processes

Andreas Wombacher, Maria Eugenia Iacob, Martin Haitsma

Databases (Former)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

136 Downloads (Pure)

Abstract

Semi-structured processes are business workflows, where the execution of the workflow is not completely controlled by a workflow engine, i.e., an implementation of a formal workflow model. Examples are workflows where actors potentially have interaction with customers reporting the result of the interaction in a process aware information system. Building a performance model for resource management in these processes is difficult since the information required for a performance model is only partially recorded. In this paper we propose a systematic approach for the creation of an event log that is suitable for available process mining tools. This event log is created by an incremental cleansing of data. The proposed approach is evaluated in a case study where the quality of the derived event log i assessed by domain experts.

Original language	Undefined
Title of host publication	2011 Fourth IEEE International Conference on Service-Oriented Computing and Applications, SOCA
Place of Publication	USA
Publisher	IEEE Computer Society
Pages	1-5
Number of pages	5
ISBN (Print)	978-1-4673-0319-4
DOIs	https://doi.org/10.1109/SOCA.2011.6166256
Publication status	Published - Dec 2011
Event	4th IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2011 - Irvine, United States Duration: 12 Dec 2011 → 14 Dec 2011 Conference number: 4

Publication series

Name
Publisher	IEEE Computer Society

Conference

Conference	4th IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2011
Abbreviated title	SOCA
Country/Territory	United States
City	Irvine
Period	12/12/11 → 14/12/11

Keywords

IR-79720
EWI-20779
METIS-284921

Access to Document

10.1109/SOCA.2011.6166256

Cite this

@inproceedings{d3f7c334f14c40d3ac14876cc20b3e19,

title = "Towards a Performance Estimate in Semi-Structured Processes",

abstract = "Semi-structured processes are business workflows, where the execution of the workflow is not completely controlled by a workflow engine, i.e., an implementation of a formal workflow model. Examples are workflows where actors potentially have interaction with customers reporting the result of the interaction in a process aware information system. Building a performance model for resource management in these processes is difficult since the information required for a performance model is only partially recorded. In this paper we propose a systematic approach for the creation of an event log that is suitable for available process mining tools. This event log is created by an incremental cleansing of data. The proposed approach is evaluated in a case study where the quality of the derived event log i assessed by domain experts.",

keywords = "IR-79720, EWI-20779, METIS-284921",

author = "Andreas Wombacher and Iacob, {Maria Eugenia} and Martin Haitsma",

year = "2011",

month = dec,

doi = "10.1109/SOCA.2011.6166256",

language = "Undefined",

isbn = "978-1-4673-0319-4",

publisher = "IEEE Computer Society",

pages = "1--5",

booktitle = "2011 Fourth IEEE International Conference on Service-Oriented Computing and Applications, SOCA",

address = "United States",

note = "null ; Conference date: 12-12-2011 Through 14-12-2011",

}

Wombacher, A, Iacob, ME & Haitsma, M 2011, Towards a Performance Estimate in Semi-Structured Processes. in 2011 Fourth IEEE International Conference on Service-Oriented Computing and Applications, SOCA. IEEE Computer Society, USA, pp. 1-5, 4th IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2011, Irvine, California, United States, 12/12/11. https://doi.org/10.1109/SOCA.2011.6166256

Towards a Performance Estimate in Semi-Structured Processes. / Wombacher, Andreas; Iacob, Maria Eugenia; Haitsma, Martin.

2011 Fourth IEEE International Conference on Service-Oriented Computing and Applications, SOCA. USA : IEEE Computer Society, 2011. p. 1-5.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Towards a Performance Estimate in Semi-Structured Processes

AU - Wombacher, Andreas

AU - Iacob, Maria Eugenia

AU - Haitsma, Martin

N1 - Conference code: 4

PY - 2011/12

Y1 - 2011/12

N2 - Semi-structured processes are business workflows, where the execution of the workflow is not completely controlled by a workflow engine, i.e., an implementation of a formal workflow model. Examples are workflows where actors potentially have interaction with customers reporting the result of the interaction in a process aware information system. Building a performance model for resource management in these processes is difficult since the information required for a performance model is only partially recorded. In this paper we propose a systematic approach for the creation of an event log that is suitable for available process mining tools. This event log is created by an incremental cleansing of data. The proposed approach is evaluated in a case study where the quality of the derived event log i assessed by domain experts.

AB - Semi-structured processes are business workflows, where the execution of the workflow is not completely controlled by a workflow engine, i.e., an implementation of a formal workflow model. Examples are workflows where actors potentially have interaction with customers reporting the result of the interaction in a process aware information system. Building a performance model for resource management in these processes is difficult since the information required for a performance model is only partially recorded. In this paper we propose a systematic approach for the creation of an event log that is suitable for available process mining tools. This event log is created by an incremental cleansing of data. The proposed approach is evaluated in a case study where the quality of the derived event log i assessed by domain experts.

KW - IR-79720

KW - EWI-20779

KW - METIS-284921

U2 - 10.1109/SOCA.2011.6166256

DO - 10.1109/SOCA.2011.6166256

M3 - Conference contribution

SN - 978-1-4673-0319-4

SP - 1

EP - 5

BT - 2011 Fourth IEEE International Conference on Service-Oriented Computing and Applications, SOCA

PB - IEEE Computer Society

CY - USA

Y2 - 12 December 2011 through 14 December 2011

ER -