Towards a Performance Estimate in Semi-Structured Processes

Andreas Wombacher, Maria Eugenia Iacob, Martin Haitsma

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Abstract

Semi-structured processes are business workflows, where the execution of the workflow is not completely controlled by a workflow engine, i.e., an implementation of a formal workflow model. Examples are workflows where actors potentially have interaction with customers reporting the result of the interaction in a process aware information system. Building a performance model for resource management in these processes is difficult since the information required for a performance model is only partially recorded. In this paper we propose a systematic approach for the creation of an event log that is suitable for available process mining tools. This event log is created by an incremental cleansing of data. The proposed approach is evaluated in a case study where the quality of the derived event log i assessed by domain experts.
Original languageUndefined
Title of host publication2011 Fourth IEEE International Conference on Service-Oriented Computing and Applications, SOCA
Place of PublicationUSA
PublisherIEEE Computer Society
Pages1-5
Number of pages5
ISBN (Print)978-1-4673-0319-4
DOIs
Publication statusPublished - Dec 2011
Event4th IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2011 - Irvine, United States
Duration: 12 Dec 201114 Dec 2011
Conference number: 4

Publication series

Name
PublisherIEEE Computer Society

Conference

Conference4th IEEE International Conference on Service-Oriented Computing and Applications, SOCA 2011
Abbreviated titleSOCA
CountryUnited States
CityIrvine
Period12/12/1114/12/11

Keywords

  • IR-79720
  • EWI-20779
  • METIS-284921

Cite this

Wombacher, A., Iacob, M. E., & Haitsma, M. (2011). Towards a Performance Estimate in Semi-Structured Processes. In 2011 Fourth IEEE International Conference on Service-Oriented Computing and Applications, SOCA (pp. 1-5). USA: IEEE Computer Society. https://doi.org/10.1109/SOCA.2011.6166256