Towards an Evaluation Framework for Business Process Integration and Management

B.B. Mutschler, M.U. Reichert, J. Bumiller

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    73 Downloads (Pure)

    Abstract

    Process-awareness in enterprise computing is a must in order to adequately support business processes. Particularly the interoperability of the (process-oriented) business information systems and the management of a company’s process map are difficult to handle. Process-oriented approaches (like workflow systems and enterprise application integration tools) offer promising perspectives in this respect. However, a major problem for project managers is the accomplishment of economic-oriented assessments of such approaches. Currently, there exists no suitable evaluation framework. This position paper discusses important issues related to the introduction of such a framework. Doing so, we distinguish two evaluation areas: Business Process Integration and Business Process Management. While the former operates at the technical level of process and application integration, the latter addresses organizational process topics. Starting from those two perspectives we describe benefits, evaluation criteria and metrics that are relevant to set up an evaluation framework.
    Original languageUndefined
    Title of host publicationProceedings of 2nd INTEROP Workshop in Interoperability Research for Networked Enterprises, Application and Software (EDOC'05)
    Place of PublicationLos Alamitos
    PublisherIEEE Digital Library
    Pages-
    Number of pages8
    Publication statusPublished - 19 Sep 2005
    EventProceedings 2nd International Workshop on Interoperability Research for Networked Enterprises Applications and Software (INTEROP) - Enschede
    Duration: 19 Sep 200519 Sep 2005

    Publication series

    NameIEEE Digital Library
    PublisherIEEE Computer Society Press

    Workshop

    WorkshopProceedings 2nd International Workshop on Interoperability Research for Networked Enterprises Applications and Software (INTEROP)
    Period19/09/0519/09/05
    Other19 Sep 2005

    Keywords

    • IR-66344
    • METIS-226880

    Cite this