TY - GEN
T1 - Towards an integrated methodology to develop KM solutions with the support of agents
AU - Guizzardi-Silva Souza, R.
AU - Dignum, V.
AU - Perini, A.
AU - Wagner, G.
PY - 2005/4
Y1 - 2005/4
N2 - Activities related to Knowledge Management (KM) processes require changes within the organizational processes in order to accommodate new goals and tasks, besides changing the way people view and do their work. In this paper, we argue that agents are suitable for modeling KM contexts, due to their cognitive characteristics, such as goals, beliefs, and reactivity. However, besides a good abstraction, the development of adequate solutions requires a consistent software engineering methodology. To help fill in this gap, we describe some results of our work on an integrated agent-oriented methodology to develop KM system, using a KM typical scenario. We consider all humans, organizations and existing systems as agents. The model enables the designer to understand and describe relations between entities before development of the system. Furthermore, different cognitive characteristics of agents are used in different phases of the development cycle.
AB - Activities related to Knowledge Management (KM) processes require changes within the organizational processes in order to accommodate new goals and tasks, besides changing the way people view and do their work. In this paper, we argue that agents are suitable for modeling KM contexts, due to their cognitive characteristics, such as goals, beliefs, and reactivity. However, besides a good abstraction, the development of adequate solutions requires a consistent software engineering methodology. To help fill in this gap, we describe some results of our work on an integrated agent-oriented methodology to develop KM system, using a KM typical scenario. We consider all humans, organizations and existing systems as agents. The model enables the designer to understand and describe relations between entities before development of the system. Furthermore, different cognitive characteristics of agents are used in different phases of the development cycle.
KW - EWI-7059
KW - IR-63464
KW - METIS-224893
U2 - 10.1109/KIMAS.2005.1427084
DO - 10.1109/KIMAS.2005.1427084
M3 - Conference contribution
SN - 0-7803-9013-X
SP - 221
EP - 226
BT - International Conference on Integration of Knowledge Intensive Multi-Agent Systems
A2 - Thompson, C.
A2 - Hexmoor, H.
PB - IEEE
CY - Los Alamitos
T2 - International Conference on Integration of Knowledge Intensive Multi-Agent Systems 2005
Y2 - 18 April 2005 through 21 April 2005
ER -