Towards Data-Driven Persuasive Coaching in a Heart Failure Telemonitoring Technology

Roberto  Cruz Martinez; Floor  Sieverink; Robin Wesselink; Julia E.W.C. van Gemert-Pijnen

Towards Data-Driven Persuasive Coaching in a Heart Failure Telemonitoring Technology

Roberto Cruz Martinez, Floor Sieverink, Robin Wesselink, Julia E.W.C. van Gemert-Pijnen

Psychology, Health & Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

Heart failure is a common disorder associated with high morbidity and mortality. Early diagnosis and treatment of exacerbations can lower the amount of (re-)hospitalizations. Patients can be supported to self-manage their disease by integrating persuasive coaching in a telemonitoring technology. The Twente TEACH Consortium is a multidisciplinary partnership, under which the iMediSense telemonitoring technology was developed. A mixed-methods approach was used to evaluate and improve the behavioral support of this platform. Methods included log data analysis, stakeholder interviews, usability tests, and a scoping literature review. Results showed that iMediSense is easy to use, achieving high adherence in a sixty days pilot study. A conceptual behavior change module grounded in goal setting theory was developed to provide persuasive coaching. We discuss the potential of our method, the implications of our findings , and present our ideas for further research to advance knowledge of a data-driven persuasive coaching approach to support behavior change.

Original language	English
Title of host publication	Proceedings of the Sixth International Workshop on Behavior Change Support Systems
Subtitle of host publication	Co-located with the 13th International Conference on Persuasive Technology (PERSUASIVE 2018)
Editors	Floor Sieverink, Randy Klaassen, Robby van Delden, Jobke Wenzel, Lisette van Gemert-Pijnen, Dirk Heylen, Harri Oinas-Kukkonen
Publisher	CEUR
Pages	60-75
Number of pages	16
Publication status	Published - May 2018

Publication series

Name	CEUR Workshop Proceedings
Volume	2102
ISSN (Print)	1613-0073

Keywords

Heart Failure
Telemonitoring
Persuasive Technology
Self-management

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http://ceur-ws.org/Vol-2102/

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Cruz Martinez, R., Sieverink, F., Wesselink, R., & van Gemert-Pijnen, J. E. W. C. (2018). Towards Data-Driven Persuasive Coaching in a Heart Failure Telemonitoring Technology. In F. Sieverink, R. Klaassen, R. van Delden, J. Wenzel, L. van Gemert-Pijnen, D. Heylen, & H. Oinas-Kukkonen (Eds.), Proceedings of the Sixth International Workshop on Behavior Change Support Systems: Co-located with the 13th International Conference on Persuasive Technology (PERSUASIVE 2018) (pp. 60-75). (CEUR Workshop Proceedings; Vol. 2102). CEUR.

Cruz Martinez, Roberto ; Sieverink, Floor ; Wesselink, Robin ; van Gemert-Pijnen, Julia E.W.C. / Towards Data-Driven Persuasive Coaching in a Heart Failure Telemonitoring Technology. Proceedings of the Sixth International Workshop on Behavior Change Support Systems: Co-located with the 13th International Conference on Persuasive Technology (PERSUASIVE 2018). editor / Floor Sieverink ; Randy Klaassen ; Robby van Delden ; Jobke Wenzel ; Lisette van Gemert-Pijnen ; Dirk Heylen ; Harri Oinas-Kukkonen. CEUR, 2018. pp. 60-75 (CEUR Workshop Proceedings).

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title = "Towards Data-Driven Persuasive Coaching in a Heart Failure Telemonitoring Technology",

abstract = "Heart failure is a common disorder associated with high morbidity and mortality. Early diagnosis and treatment of exacerbations can lower the amount of (re-)hospitalizations. Patients can be supported to self-manage their disease by integrating persuasive coaching in a telemonitoring technology. The Twente TEACH Consortium is a multidisciplinary partnership, under which the iMediSense telemonitoring technology was developed. A mixed-methods approach was used to evaluate and improve the behavioral support of this platform. Methods included log data analysis, stakeholder interviews, usability tests, and a scoping literature review. Results showed that iMediSense is easy to use, achieving high adherence in a sixty days pilot study. A conceptual behavior change module grounded in goal setting theory was developed to provide persuasive coaching. We discuss the potential of our method, the implications of our findings , and present our ideas for further research to advance knowledge of a data-driven persuasive coaching approach to support behavior change.",

keywords = "Heart Failure, Telemonitoring, Persuasive Technology, Self-management",

author = "{Cruz Martinez}, Roberto and Floor Sieverink and Robin Wesselink and {van Gemert-Pijnen}, {Julia E.W.C.}",

year = "2018",

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pages = "60--75",

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Cruz Martinez, R, Sieverink, F, Wesselink, R & van Gemert-Pijnen, JEWC 2018, Towards Data-Driven Persuasive Coaching in a Heart Failure Telemonitoring Technology. in F Sieverink, R Klaassen, R van Delden, J Wenzel, L van Gemert-Pijnen, D Heylen & H Oinas-Kukkonen (eds), Proceedings of the Sixth International Workshop on Behavior Change Support Systems: Co-located with the 13th International Conference on Persuasive Technology (PERSUASIVE 2018). CEUR Workshop Proceedings, vol. 2102, CEUR, pp. 60-75.

Towards Data-Driven Persuasive Coaching in a Heart Failure Telemonitoring Technology. / Cruz Martinez, Roberto ; Sieverink, Floor ; Wesselink, Robin; van Gemert-Pijnen, Julia E.W.C.

Proceedings of the Sixth International Workshop on Behavior Change Support Systems: Co-located with the 13th International Conference on Persuasive Technology (PERSUASIVE 2018). ed. / Floor Sieverink; Randy Klaassen; Robby van Delden; Jobke Wenzel; Lisette van Gemert-Pijnen; Dirk Heylen; Harri Oinas-Kukkonen. CEUR, 2018. p. 60-75 (CEUR Workshop Proceedings; Vol. 2102).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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T1 - Towards Data-Driven Persuasive Coaching in a Heart Failure Telemonitoring Technology

AU - Cruz Martinez, Roberto

AU - Sieverink, Floor

AU - Wesselink, Robin

AU - van Gemert-Pijnen, Julia E.W.C.

PY - 2018/5

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N2 - Heart failure is a common disorder associated with high morbidity and mortality. Early diagnosis and treatment of exacerbations can lower the amount of (re-)hospitalizations. Patients can be supported to self-manage their disease by integrating persuasive coaching in a telemonitoring technology. The Twente TEACH Consortium is a multidisciplinary partnership, under which the iMediSense telemonitoring technology was developed. A mixed-methods approach was used to evaluate and improve the behavioral support of this platform. Methods included log data analysis, stakeholder interviews, usability tests, and a scoping literature review. Results showed that iMediSense is easy to use, achieving high adherence in a sixty days pilot study. A conceptual behavior change module grounded in goal setting theory was developed to provide persuasive coaching. We discuss the potential of our method, the implications of our findings , and present our ideas for further research to advance knowledge of a data-driven persuasive coaching approach to support behavior change.

AB - Heart failure is a common disorder associated with high morbidity and mortality. Early diagnosis and treatment of exacerbations can lower the amount of (re-)hospitalizations. Patients can be supported to self-manage their disease by integrating persuasive coaching in a telemonitoring technology. The Twente TEACH Consortium is a multidisciplinary partnership, under which the iMediSense telemonitoring technology was developed. A mixed-methods approach was used to evaluate and improve the behavioral support of this platform. Methods included log data analysis, stakeholder interviews, usability tests, and a scoping literature review. Results showed that iMediSense is easy to use, achieving high adherence in a sixty days pilot study. A conceptual behavior change module grounded in goal setting theory was developed to provide persuasive coaching. We discuss the potential of our method, the implications of our findings , and present our ideas for further research to advance knowledge of a data-driven persuasive coaching approach to support behavior change.

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KW - Persuasive Technology

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BT - Proceedings of the Sixth International Workshop on Behavior Change Support Systems

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A2 - Oinas-Kukkonen, Harri

PB - CEUR

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Cruz Martinez R, Sieverink F, Wesselink R, van Gemert-Pijnen JEWC. Towards Data-Driven Persuasive Coaching in a Heart Failure Telemonitoring Technology. In Sieverink F, Klaassen R, van Delden R, Wenzel J, van Gemert-Pijnen L, Heylen D, Oinas-Kukkonen H, editors, Proceedings of the Sixth International Workshop on Behavior Change Support Systems: Co-located with the 13th International Conference on Persuasive Technology (PERSUASIVE 2018). CEUR. 2018. p. 60-75. (CEUR Workshop Proceedings).