Towards More Individualized Interfaces: Automating the assessment of computer literacy

R.H.P. Kegel, M. van Sinderen, R.J. Wieringa

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1 Citation (Scopus)
5 Downloads (Pure)

Abstract

Computer Literacy is an important predictor for how proficient a person is in its interaction with computers, which can determine whether a person is motivated and able to use specific software. Measuring Computer Literacy or its constituent elements (Skills, Attitude, Knowledge and Experience) has traditionally been done using questionnaires. This method has several limitations: it is effort-intensive for subjects, subject to cognitive biases, and constitutes only a snapshot of a person’s actual Computer Literacy. This limits the usefulness of Computer Literacy as a factor in persuasive systems design. In this paper, we describe an experiment to test the design of a system that extracts elements of Computer Literacy based on observation of human-computer interaction. This new method has the potential to enable the use of Computer Literacy in software design by addressing some of the barriers to its use”in the wild”, opening up new possibilities for tailored and adaptive systems.

Original languageEnglish
Title of host publicationBehavior Change Support Systems, BCSS 2019
Subtitle of host publicationProceedings of the Seventh International Workshop on Behavior Change Support Systems
EditorsSriram Iyengar, Piiastiina Tikka, Lisette van Gemert-Pijnen, Harri Oinas-Kukkonen
PublisherCEUR
Publication statusPublished - Apr 2019
Event7th International Workshop on Behavior Change Support Systems, BCSS 2019 - Limassol, Cyprus
Duration: 9 Apr 201911 Apr 2019
Conference number: 7
https://bcssworkshop.wordpress.com/bcss-2019/

Publication series

NameCEUR Workshop proceedings
PublisherCEUR.org
Volume2340

Workshop

Workshop7th International Workshop on Behavior Change Support Systems, BCSS 2019
Abbreviated titleBCSS 2019
CountryCyprus
CityLimassol
Period9/04/1911/04/19
OtherIn conjunction with the 14th International Conference on Persuasive Technology, April 9-11, 2019, Limassol, Cypru
Internet address

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  • Cite this

    Kegel, R. H. P., van Sinderen, M., & Wieringa, R. J. (2019). Towards More Individualized Interfaces: Automating the assessment of computer literacy. In S. Iyengar, P. Tikka, L. van Gemert-Pijnen, & H. Oinas-Kukkonen (Eds.), Behavior Change Support Systems, BCSS 2019: Proceedings of the Seventh International Workshop on Behavior Change Support Systems (CEUR Workshop proceedings; Vol. 2340). CEUR.