Towards More Individualized Interfaces: Automating the assessment of computer literacy

R.H.P. Kegel; M. van Sinderen; R.J. Wieringa

Towards More Individualized Interfaces: Automating the assessment of computer literacy

R.H.P. Kegel, M. van Sinderen, R.J. Wieringa

Services, Cybersecurity & Safety

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

2 Citations (Scopus)

14 Downloads (Pure)

Abstract

Computer Literacy is an important predictor for how proficient a person is in its interaction with computers, which can determine whether a person is motivated and able to use specific software. Measuring Computer Literacy or its constituent elements (Skills, Attitude, Knowledge and Experience) has traditionally been done using questionnaires. This method has several limitations: it is effort-intensive for subjects, subject to cognitive biases, and constitutes only a snapshot of a person’s actual Computer Literacy. This limits the usefulness of Computer Literacy as a factor in persuasive systems design. In this paper, we describe an experiment to test the design of a system that extracts elements of Computer Literacy based on observation of human-computer interaction. This new method has the potential to enable the use of Computer Literacy in software design by addressing some of the barriers to its use”in the wild”, opening up new possibilities for tailored and adaptive systems.

Original language	English
Title of host publication	Behavior Change Support Systems, BCSS 2019
Subtitle of host publication	Proceedings of the Seventh International Workshop on Behavior Change Support Systems
Editors	Sriram Iyengar, Piiastiina Tikka, Lisette van Gemert-Pijnen, Harri Oinas-Kukkonen
Publisher	CEUR
Publication status	Published - Apr 2019
Event	7th International Workshop on Behavior Change Support Systems, BCSS 2019 - Limassol, Cyprus Duration: 9 Apr 2019 → 11 Apr 2019 Conference number: 7 https://bcssworkshop.wordpress.com/bcss-2019/

Publication series

Name	CEUR Workshop proceedings
Publisher	CEUR.org
Volume	2340

Workshop

Workshop	7th International Workshop on Behavior Change Support Systems, BCSS 2019
Abbreviated title	BCSS 2019
Country/Territory	Cyprus
City	Limassol
Period	9/04/19 → 11/04/19
Other	In conjunction with the 14th International Conference on Persuasive Technology, April 9-11, 2019, Limassol, Cypru
Internet address	https://bcssworkshop.wordpress.com/bcss-2019/

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Kegel2019towardsFinal published version, 332 KBLicence: CC BY

http://ceur-ws.org/Vol-2340/06-BCSS2019_paper.pdfLicence: CC BY

Cite this

Kegel, R. H. P., van Sinderen, M., & Wieringa, R. J. (2019). Towards More Individualized Interfaces: Automating the assessment of computer literacy. In S. Iyengar, P. Tikka, L. van Gemert-Pijnen, & H. Oinas-Kukkonen (Eds.), Behavior Change Support Systems, BCSS 2019: Proceedings of the Seventh International Workshop on Behavior Change Support Systems (CEUR Workshop proceedings; Vol. 2340). CEUR. http://ceur-ws.org/Vol-2340/06-BCSS2019_paper.pdf

Kegel, R.H.P. ; van Sinderen, M. ; Wieringa, R.J. / Towards More Individualized Interfaces : Automating the assessment of computer literacy. Behavior Change Support Systems, BCSS 2019: Proceedings of the Seventh International Workshop on Behavior Change Support Systems. editor / Sriram Iyengar ; Piiastiina Tikka ; Lisette van Gemert-Pijnen ; Harri Oinas-Kukkonen. CEUR, 2019. (CEUR Workshop proceedings).

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title = "Towards More Individualized Interfaces: Automating the assessment of computer literacy",

abstract = "Computer Literacy is an important predictor for how proficient a person is in its interaction with computers, which can determine whether a person is motivated and able to use specific software. Measuring Computer Literacy or its constituent elements (Skills, Attitude, Knowledge and Experience) has traditionally been done using questionnaires. This method has several limitations: it is effort-intensive for subjects, subject to cognitive biases, and constitutes only a snapshot of a person{\textquoteright}s actual Computer Literacy. This limits the usefulness of Computer Literacy as a factor in persuasive systems design. In this paper, we describe an experiment to test the design of a system that extracts elements of Computer Literacy based on observation of human-computer interaction. This new method has the potential to enable the use of Computer Literacy in software design by addressing some of the barriers to its use”in the wild”, opening up new possibilities for tailored and adaptive systems.",

author = "R.H.P. Kegel and {van Sinderen}, M. and R.J. Wieringa",

year = "2019",

month = apr,

language = "English",

series = "CEUR Workshop proceedings",

publisher = "CEUR",

editor = "Sriram Iyengar and Piiastiina Tikka and {van Gemert-Pijnen}, Lisette and Harri Oinas-Kukkonen",

booktitle = "Behavior Change Support Systems, BCSS 2019",

note = "7th International Workshop on Behavior Change Support Systems, BCSS 2019, BCSS 2019 ; Conference date: 09-04-2019 Through 11-04-2019",

url = "https://bcssworkshop.wordpress.com/bcss-2019/",

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Kegel, RHP, van Sinderen, M & Wieringa, RJ 2019, Towards More Individualized Interfaces: Automating the assessment of computer literacy. in S Iyengar, P Tikka, L van Gemert-Pijnen & H Oinas-Kukkonen (eds), Behavior Change Support Systems, BCSS 2019: Proceedings of the Seventh International Workshop on Behavior Change Support Systems. CEUR Workshop proceedings, vol. 2340, CEUR, 7th International Workshop on Behavior Change Support Systems, BCSS 2019, Limassol, Cyprus, 9/04/19. <http://ceur-ws.org/Vol-2340/06-BCSS2019_paper.pdf>

Towards More Individualized Interfaces : Automating the assessment of computer literacy. / Kegel, R.H.P.; van Sinderen, M.; Wieringa, R.J.

Behavior Change Support Systems, BCSS 2019: Proceedings of the Seventh International Workshop on Behavior Change Support Systems. ed. / Sriram Iyengar; Piiastiina Tikka; Lisette van Gemert-Pijnen; Harri Oinas-Kukkonen. CEUR, 2019. (CEUR Workshop proceedings; Vol. 2340).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Towards More Individualized Interfaces

T2 - 7th International Workshop on Behavior Change Support Systems, BCSS 2019

AU - Kegel, R.H.P.

AU - van Sinderen, M.

AU - Wieringa, R.J.

N1 - Conference code: 7

PY - 2019/4

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N2 - Computer Literacy is an important predictor for how proficient a person is in its interaction with computers, which can determine whether a person is motivated and able to use specific software. Measuring Computer Literacy or its constituent elements (Skills, Attitude, Knowledge and Experience) has traditionally been done using questionnaires. This method has several limitations: it is effort-intensive for subjects, subject to cognitive biases, and constitutes only a snapshot of a person’s actual Computer Literacy. This limits the usefulness of Computer Literacy as a factor in persuasive systems design. In this paper, we describe an experiment to test the design of a system that extracts elements of Computer Literacy based on observation of human-computer interaction. This new method has the potential to enable the use of Computer Literacy in software design by addressing some of the barriers to its use”in the wild”, opening up new possibilities for tailored and adaptive systems.

AB - Computer Literacy is an important predictor for how proficient a person is in its interaction with computers, which can determine whether a person is motivated and able to use specific software. Measuring Computer Literacy or its constituent elements (Skills, Attitude, Knowledge and Experience) has traditionally been done using questionnaires. This method has several limitations: it is effort-intensive for subjects, subject to cognitive biases, and constitutes only a snapshot of a person’s actual Computer Literacy. This limits the usefulness of Computer Literacy as a factor in persuasive systems design. In this paper, we describe an experiment to test the design of a system that extracts elements of Computer Literacy based on observation of human-computer interaction. This new method has the potential to enable the use of Computer Literacy in software design by addressing some of the barriers to its use”in the wild”, opening up new possibilities for tailored and adaptive systems.

M3 - Conference contribution

T3 - CEUR Workshop proceedings

BT - Behavior Change Support Systems, BCSS 2019

A2 - Iyengar, Sriram

A2 - Tikka, Piiastiina

A2 - van Gemert-Pijnen, Lisette

A2 - Oinas-Kukkonen, Harri

PB - CEUR

Y2 - 9 April 2019 through 11 April 2019

ER -

Towards More Individualized Interfaces: Automating the assessment of computer literacy

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