Trust and electronic commerce - more than a technical problem

Kornelia Konrad*, Gerhard Fuchs, Jochen Barthel

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

19 Citations (Scopus)

Abstract

In our paper we argue that the building of trust in electronic commerce depends only partly on technical security and the knowledge of security gaps and ways of closing them. It is not only a technical system which is trusted but rather a socio-technical system, including users, business practices and related institutions. We will take a closer look at the concept of trust and its relation to knowledge, describe the current situation in electronic commerce, and analyze different technical approaches, that aim at providing security, and non-technical possibilities to enhance security and trust through institutions.

Original languageEnglish
Title of host publicationProceedings of the IEEE Symposium on Reliable Distributed Systems
PublisherIEEE/LEOS
Pages360-365
Number of pages6
ISBN (Print)0769502911
Publication statusPublished - 1 Dec 1999
Externally publishedYes
Event18th IEEE Symposium on Reliable Distributed Systems (SRDS'99) - Lausanne, Switzerland
Duration: 19 Oct 199922 Oct 1999
Conference number: 18

Conference

Conference18th IEEE Symposium on Reliable Distributed Systems (SRDS'99)
Abbreviated titleSRDS 1999
CountrySwitzerland
CityLausanne
Period19/10/9922/10/99

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  • Cite this

    Konrad, K., Fuchs, G., & Barthel, J. (1999). Trust and electronic commerce - more than a technical problem. In Proceedings of the IEEE Symposium on Reliable Distributed Systems (pp. 360-365). IEEE/LEOS.