Trust and electronic commerce - more than a technical problem

Kornelia Konrad; Gerhard Fuchs; Jochen Barthel

Trust and electronic commerce - more than a technical problem

Kornelia Konrad^*
, Gerhard Fuchs
, Jochen Barthel

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

21 Citations (Scopus)

Abstract

In our paper we argue that the building of trust in electronic commerce depends only partly on technical security and the knowledge of security gaps and ways of closing them. It is not only a technical system which is trusted but rather a socio-technical system, including users, business practices and related institutions. We will take a closer look at the concept of trust and its relation to knowledge, describe the current situation in electronic commerce, and analyze different technical approaches, that aim at providing security, and non-technical possibilities to enhance security and trust through institutions.

Original language	English
Title of host publication	Proceedings of the IEEE Symposium on Reliable Distributed Systems
Publisher	IEEE
Pages	360-365
Number of pages	6
ISBN (Print)	0769502911
Publication status	Published - 1 Dec 1999
Externally published	Yes
Event	18th IEEE Symposium on Reliable Distributed Systems, SRDS 1999 - Lausanne, Switzerland Duration: 19 Oct 1999 → 22 Oct 1999 Conference number: 18

Conference

Conference	18th IEEE Symposium on Reliable Distributed Systems, SRDS 1999
Abbreviated title	SRDS
Country/Territory	Switzerland
City	Lausanne
Period	19/10/99 → 22/10/99

Cite this

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title = "Trust and electronic commerce - more than a technical problem",

abstract = "In our paper we argue that the building of trust in electronic commerce depends only partly on technical security and the knowledge of security gaps and ways of closing them. It is not only a technical system which is trusted but rather a socio-technical system, including users, business practices and related institutions. We will take a closer look at the concept of trust and its relation to knowledge, describe the current situation in electronic commerce, and analyze different technical approaches, that aim at providing security, and non-technical possibilities to enhance security and trust through institutions.",

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note = "18th IEEE Symposium on Reliable Distributed Systems, SRDS 1999, SRDS ; Conference date: 19-10-1999 Through 22-10-1999",

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AU - Konrad, Kornelia

AU - Fuchs, Gerhard

AU - Barthel, Jochen

N1 - Conference code: 18

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Y1 - 1999/12/1

N2 - In our paper we argue that the building of trust in electronic commerce depends only partly on technical security and the knowledge of security gaps and ways of closing them. It is not only a technical system which is trusted but rather a socio-technical system, including users, business practices and related institutions. We will take a closer look at the concept of trust and its relation to knowledge, describe the current situation in electronic commerce, and analyze different technical approaches, that aim at providing security, and non-technical possibilities to enhance security and trust through institutions.

AB - In our paper we argue that the building of trust in electronic commerce depends only partly on technical security and the knowledge of security gaps and ways of closing them. It is not only a technical system which is trusted but rather a socio-technical system, including users, business practices and related institutions. We will take a closer look at the concept of trust and its relation to knowledge, describe the current situation in electronic commerce, and analyze different technical approaches, that aim at providing security, and non-technical possibilities to enhance security and trust through institutions.

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M3 - Conference contribution

AN - SCOPUS:0033354946

SN - 0769502911

SP - 360

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BT - Proceedings of the IEEE Symposium on Reliable Distributed Systems

PB - IEEE

T2 - 18th IEEE Symposium on Reliable Distributed Systems, SRDS 1999

Y2 - 19 October 1999 through 22 October 1999

ER -

Trust and electronic commerce - more than a technical problem

Abstract

Conference

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