Trust, conflict and cooperative behaviour: considering reciprocity within organisations

Karin Sanders, Birgit Schyns

Research output: Contribution to journalArticleAcademicpeer-review

21 Citations (Scopus)

Abstract

Purpose: In this introduction of the special issue “Trust, conflict and cooperative behaviour” the focus of the special issue is introduced: because al lot of attitudinal and behavioural employees' outcomes are based on reciprocity, they should be examined as a characteristic of relationships instead of a characteristic of employees.

Design/methodology approach: On a theoretical level reciprocity within organizations is considered by means of the social embeddedness approach and by means of leader member exchange.

Findings: Although reciprocity in relationships is well recognised in the academic literature seemingly little empirical work has been conducted on reciprocity in manager‐subordinate and subordinate‐subordinate relationships.

Originality/value: In this special issue, we try to fill in this gap and focus on the reciprocity within relationships to explain trust, conflict and cooperative behaviour within organisations.
Original languageEnglish
Pages (from-to)508-518
JournalPersonnel review
Volume35
Issue number5
DOIs
Publication statusPublished - 2006

Keywords

  • Employee behaviour
  • Employee attitudes
  • Employee involvement
  • Industrial relations

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