‘Uhm... Are you sure?’ An Exploratory Study of Trust Indicators in Robot-Directed Child Speech

Ella Velner; Thomas Beelen; Bob Schadenberg; Roeland Ordelman; Theo Huibers; Khiet P. Truong; Vanessa Evers

doi:10.1145/3652988.3673933

‘Uhm... Are you sure?’ An Exploratory Study of Trust Indicators in Robot-Directed Child Speech

Ella Velner, Thomas Beelen, Bob Schadenberg, Roeland Ordelman, Theo Huibers, Khiet P. Truong, Vanessa Evers

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

In order to calibrate children’s trust in robots toward appropriate levels in the interaction, reliable trust measures are necessary. Current trust measures are not suitable for measuring children’s trust in a real-time manner. While speech from adult speakers has proven to contain information on their trust, this paper presents a first exploration investigating whether these results hold up in the context of a child-robot interaction. Fifty-eight conversations between children and robots were recorded (N=29), evoking high and low trust moments in the interaction. Correlation tests showed no (strong) predictors of children’s trust in their speech. Limitations and possibilities of how to advance the investigations of an automatic trust measure for child-robot interaction are discussed.

Original language	English
Title of host publication	Proceedings of the 24th ACM International Conference on Intelligent Virtual Agents, IVA 2024
Publisher	Association for Computing Machinery
Number of pages	4
ISBN (Electronic)	9798400706257
DOIs	https://doi.org/10.1145/3652988.3673933
Publication status	Published - 26 Dec 2024
Event	24th ACM International Conference on Intelligent Virtual Agents, IVA 2024 - Glasgow, United Kingdom Duration: 16 Sept 2024 → 19 Sept 2024 Conference number: 24

Conference

Conference	24th ACM International Conference on Intelligent Virtual Agents, IVA 2024
Abbreviated title	IVA 2024
Country/Territory	United Kingdom
City	Glasgow
Period	16/09/24 → 19/09/24

Keywords

2025 OA procedure
human-robot interaction
paralinguistics
speech
trust
children

Access to Document

10.1145/3652988.3673933

Cite this

Velner, E., Beelen, T., Schadenberg, B., Ordelman, R., Huibers, T., Truong, K. P., & Evers, V. (2024). ‘Uhm... Are you sure?’ An Exploratory Study of Trust Indicators in Robot-Directed Child Speech. In Proceedings of the 24th ACM International Conference on Intelligent Virtual Agents, IVA 2024 Article 35 Association for Computing Machinery. https://doi.org/10.1145/3652988.3673933

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title = "{\textquoteleft}Uhm... Are you sure?{\textquoteright} An Exploratory Study of Trust Indicators in Robot-Directed Child Speech",

abstract = "In order to calibrate children{\textquoteright}s trust in robots toward appropriate levels in the interaction, reliable trust measures are necessary. Current trust measures are not suitable for measuring children{\textquoteright}s trust in a real-time manner. While speech from adult speakers has proven to contain information on their trust, this paper presents a first exploration investigating whether these results hold up in the context of a child-robot interaction. Fifty-eight conversations between children and robots were recorded (N=29), evoking high and low trust moments in the interaction. Correlation tests showed no (strong) predictors of children{\textquoteright}s trust in their speech. Limitations and possibilities of how to advance the investigations of an automatic trust measure for child-robot interaction are discussed.",

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author = "Ella Velner and Thomas Beelen and Bob Schadenberg and Roeland Ordelman and Theo Huibers and Truong, {Khiet P.} and Vanessa Evers",

note = "Publisher Copyright: {\textcopyright} 2024 Copyright held by the owner/author(s).; 24th ACM International Conference on Intelligent Virtual Agents, IVA 2024, IVA 2024 ; Conference date: 16-09-2024 Through 19-09-2024",

year = "2024",

month = dec,

day = "26",

doi = "10.1145/3652988.3673933",

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booktitle = "Proceedings of the 24th ACM International Conference on Intelligent Virtual Agents, IVA 2024",

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Velner, E, Beelen, T, Schadenberg, B, Ordelman, R , Huibers, T , Truong, KP & Evers, V 2024, ‘Uhm... Are you sure?’ An Exploratory Study of Trust Indicators in Robot-Directed Child Speech. in Proceedings of the 24th ACM International Conference on Intelligent Virtual Agents, IVA 2024., 35, Association for Computing Machinery, 24th ACM International Conference on Intelligent Virtual Agents, IVA 2024, Glasgow, United Kingdom, 16/09/24. https://doi.org/10.1145/3652988.3673933

‘Uhm... Are you sure?’ An Exploratory Study of Trust Indicators in Robot-Directed Child Speech. / Velner, Ella; Beelen, Thomas; Schadenberg, Bob et al.
Proceedings of the 24th ACM International Conference on Intelligent Virtual Agents, IVA 2024. Association for Computing Machinery, 2024. 35.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Velner, Ella

AU - Beelen, Thomas

AU - Schadenberg, Bob

AU - Ordelman, Roeland

AU - Huibers, Theo

AU - Truong, Khiet P.

AU - Evers, Vanessa

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N2 - In order to calibrate children’s trust in robots toward appropriate levels in the interaction, reliable trust measures are necessary. Current trust measures are not suitable for measuring children’s trust in a real-time manner. While speech from adult speakers has proven to contain information on their trust, this paper presents a first exploration investigating whether these results hold up in the context of a child-robot interaction. Fifty-eight conversations between children and robots were recorded (N=29), evoking high and low trust moments in the interaction. Correlation tests showed no (strong) predictors of children’s trust in their speech. Limitations and possibilities of how to advance the investigations of an automatic trust measure for child-robot interaction are discussed.

AB - In order to calibrate children’s trust in robots toward appropriate levels in the interaction, reliable trust measures are necessary. Current trust measures are not suitable for measuring children’s trust in a real-time manner. While speech from adult speakers has proven to contain information on their trust, this paper presents a first exploration investigating whether these results hold up in the context of a child-robot interaction. Fifty-eight conversations between children and robots were recorded (N=29), evoking high and low trust moments in the interaction. Correlation tests showed no (strong) predictors of children’s trust in their speech. Limitations and possibilities of how to advance the investigations of an automatic trust measure for child-robot interaction are discussed.

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‘Uhm... Are you sure?’ An Exploratory Study of Trust Indicators in Robot-Directed Child Speech

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