Uncovering Customers' Emerging Service Expectations and Experiences of Smart Technology

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - 16 Jun 2023
Event	Frontiers in Service 2023: From romans to robots: service research in emotion - Maastricht University, Maastricht, Netherlands Duration: 15 Jun 2023 → 18 Jun 2023

Cite this

@conference{c713cd9217b64ba3a4875c5c384e28a6,

title = "Uncovering Customers' Emerging Service Expectations and Experiences of Smart Technology",

author = "Anu Helkkula and Yasin Sahhar",

year = "2023",

month = jun,

day = "16",

language = "English",

note = "Frontiers in Service 2023 : From romans to robots: service research in emotion ; Conference date: 15-06-2023 Through 18-06-2023",

}