Understanding and Managing Customer Experience in Practice: A Phenomenological Inquiry

Research output: Thesis › PhD Thesis - Research UT, graduation UT

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1 Chapter
1 Conference contribution
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2021

Illuminating Experience’s Inception and Evolvement: An Autohermeneutic Phenomenological Inquiry
Sahhar, Y., Loohuis, R. & Henseler, J., 8 Sept 2021, The 2021 Naples Forum on Service: A Service Lens on Changing Business and Society. Gummesson, E., Mele, C. & Polese, F. (eds.).
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review