Understanding Modeling Requirements of Unstructured Business Processes

Zaharah Allah Bukhsh, Marten J. van Sinderen, Nicolaas Sikkel, Dick Quartel

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

5 Citations (Scopus)
130 Downloads (Pure)

Abstract

Management of structured business processes is of interest to both academia and industry, where academia focuses on the development of methods and techniques while industry focuses on the development of supporting tools. With the shift from routine to knowledge work, the relevance of management of Unstructured Business Processes (UBP) is increasing. However, currently available modeling notations are not optimally suited for modeling UBP. By means of a representative example, we investigate the limitations of Business Process Model and Notation (BPMN) and Case Management Model and Notation (CMMN) in this respect. We derive a set of requirements for representations that are needed for modeling UBP. These requirements allow to express end-to-end business processes while providing flexibility for run-time changes. We demonstrate these requirements by a possible extension to BPMN.
Original languageEnglish
Title of host publicationICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications
EditorsMarten van Sinderen, Mohammad S. Obaidat, Enrique Cabello
Pages17-27
Number of pages10
Volume4
ISBN (Electronic) 978-989-758-257-8
DOIs
Publication statusPublished - 2017
Event14th International Joint Conference on e-Business and Telecommunications, ICETE 2017 - King Juan Carlos University, Madrid, Spain
Duration: 24 Jul 201726 Jul 2017
Conference number: 14
http://www.ice-b.icete.org/?y=2017

Conference

Conference14th International Joint Conference on e-Business and Telecommunications, ICETE 2017
Abbreviated titleICETE 2017
CountrySpain
CityMadrid
Period24/07/1726/07/17
Internet address

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Cite this

Allah Bukhsh, Z., van Sinderen, M. J., Sikkel, N., & Quartel, D. (2017). Understanding Modeling Requirements of Unstructured Business Processes. In M. van Sinderen, M. S. Obaidat, & E. Cabello (Eds.), ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications (Vol. 4, pp. 17-27) https://doi.org/10.5220/0006398400170027
Allah Bukhsh, Zaharah ; van Sinderen, Marten J. ; Sikkel, Nicolaas ; Quartel, Dick. / Understanding Modeling Requirements of Unstructured Business Processes. ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications. editor / Marten van Sinderen ; Mohammad S. Obaidat ; Enrique Cabello. Vol. 4 2017. pp. 17-27
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Allah Bukhsh, Z, van Sinderen, MJ, Sikkel, N & Quartel, D 2017, Understanding Modeling Requirements of Unstructured Business Processes. in M van Sinderen, MS Obaidat & E Cabello (eds), ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications. vol. 4, pp. 17-27, 14th International Joint Conference on e-Business and Telecommunications, ICETE 2017, Madrid, Spain, 24/07/17. https://doi.org/10.5220/0006398400170027

Understanding Modeling Requirements of Unstructured Business Processes. / Allah Bukhsh, Zaharah ; van Sinderen, Marten J.; Sikkel, Nicolaas ; Quartel, Dick.

ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications. ed. / Marten van Sinderen; Mohammad S. Obaidat; Enrique Cabello. Vol. 4 2017. p. 17-27.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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Allah Bukhsh Z, van Sinderen MJ, Sikkel N, Quartel D. Understanding Modeling Requirements of Unstructured Business Processes. In van Sinderen M, Obaidat MS, Cabello E, editors, ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications. Vol. 4. 2017. p. 17-27 https://doi.org/10.5220/0006398400170027