Understanding Modeling Requirements of Unstructured Business Processes

Zaharah  Allah Bukhsh; Marten J. van Sinderen; Nicolaas  Sikkel; Dick Quartel

doi:10.5220/0006398400170027

Understanding Modeling Requirements of Unstructured Business Processes

Zaharah Allah Bukhsh, Marten J. van Sinderen, Nicolaas Sikkel, Dick Quartel

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

14 Citations (Scopus)

620 Downloads (Pure)

Abstract

Management of structured business processes is of interest to both academia and industry, where academia focuses on the development of methods and techniques while industry focuses on the development of supporting tools. With the shift from routine to knowledge work, the relevance of management of Unstructured Business Processes (UBP) is increasing. However, currently available modeling notations are not optimally suited for modeling UBP. By means of a representative example, we investigate the limitations of Business Process Model and Notation (BPMN) and Case Management Model and Notation (CMMN) in this respect. We derive a set of requirements for representations that are needed for modeling UBP. These requirements allow to express end-to-end business processes while providing flexibility for run-time changes. We demonstrate these requirements by a possible extension to BPMN.

Original language	English
Title of host publication	ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications
Editors	Marten van Sinderen, Mohammad S. Obaidat, Enrique Cabello
Pages	17-27
Number of pages	10
Volume	4
ISBN (Electronic)	978-989-758-257-8
DOIs	https://doi.org/10.5220/0006398400170027
Publication status	Published - 2017
Event	14th International Joint Conference on e-Business and Telecommunications, ICETE 2017 - King Juan Carlos University, Madrid, Spain Duration: 24 Jul 2017 → 26 Jul 2017 Conference number: 14 http://www.ice-b.icete.org/?y=2017

Conference

Conference	14th International Joint Conference on e-Business and Telecommunications, ICETE 2017
Abbreviated title	ICETE 2017
Country/Territory	Spain
City	Madrid
Period	24/07/17 → 26/07/17
Internet address	http://www.ice-b.icete.org/?y=2017

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@inproceedings{a0c1a154122740e882d5360698fd6dee,

title = "Understanding Modeling Requirements of Unstructured Business Processes",

abstract = "Management of structured business processes is of interest to both academia and industry, where academia focuses on the development of methods and techniques while industry focuses on the development of supporting tools. With the shift from routine to knowledge work, the relevance of management of Unstructured Business Processes (UBP) is increasing. However, currently available modeling notations are not optimally suited for modeling UBP. By means of a representative example, we investigate the limitations of Business Process Model and Notation (BPMN) and Case Management Model and Notation (CMMN) in this respect. We derive a set of requirements for representations that are needed for modeling UBP. These requirements allow to express end-to-end business processes while providing flexibility for run-time changes. We demonstrate these requirements by a possible extension to BPMN.",

author = "{Allah Bukhsh}, Zaharah and {van Sinderen}, {Marten J.} and Nicolaas Sikkel and Dick Quartel",

year = "2017",

doi = "10.5220/0006398400170027",

language = "English",

volume = "4",

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editor = "{van Sinderen}, Marten and Obaidat, {Mohammad S.} and Enrique Cabello",

booktitle = "ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications",

note = "14th International Joint Conference on e-Business and Telecommunications, ICETE 2017, ICETE 2017 ; Conference date: 24-07-2017 Through 26-07-2017",

url = "http://www.ice-b.icete.org/?y=2017",

}

Allah Bukhsh, Z, van Sinderen, MJ, Sikkel, N & Quartel, D 2017, Understanding Modeling Requirements of Unstructured Business Processes. in M van Sinderen, MS Obaidat & E Cabello (eds), ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications. vol. 4, pp. 17-27, 14th International Joint Conference on e-Business and Telecommunications, ICETE 2017, Madrid, Spain, 24/07/17. https://doi.org/10.5220/0006398400170027

Understanding Modeling Requirements of Unstructured Business Processes. / Allah Bukhsh, Zaharah ; van Sinderen, Marten J.; Sikkel, Nicolaas et al.

ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications. ed. / Marten van Sinderen; Mohammad S. Obaidat; Enrique Cabello. Vol. 4 2017. p. 17-27.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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N1 - Conference code: 14

PY - 2017

Y1 - 2017

N2 - Management of structured business processes is of interest to both academia and industry, where academia focuses on the development of methods and techniques while industry focuses on the development of supporting tools. With the shift from routine to knowledge work, the relevance of management of Unstructured Business Processes (UBP) is increasing. However, currently available modeling notations are not optimally suited for modeling UBP. By means of a representative example, we investigate the limitations of Business Process Model and Notation (BPMN) and Case Management Model and Notation (CMMN) in this respect. We derive a set of requirements for representations that are needed for modeling UBP. These requirements allow to express end-to-end business processes while providing flexibility for run-time changes. We demonstrate these requirements by a possible extension to BPMN.

AB - Management of structured business processes is of interest to both academia and industry, where academia focuses on the development of methods and techniques while industry focuses on the development of supporting tools. With the shift from routine to knowledge work, the relevance of management of Unstructured Business Processes (UBP) is increasing. However, currently available modeling notations are not optimally suited for modeling UBP. By means of a representative example, we investigate the limitations of Business Process Model and Notation (BPMN) and Case Management Model and Notation (CMMN) in this respect. We derive a set of requirements for representations that are needed for modeling UBP. These requirements allow to express end-to-end business processes while providing flexibility for run-time changes. We demonstrate these requirements by a possible extension to BPMN.

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DO - 10.5220/0006398400170027

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BT - ICETE 2017: Proceedings of the 14th International Joint Conference on e-Business and Telecommunications

A2 - van Sinderen, Marten

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T2 - 14th International Joint Conference on e-Business and Telecommunications, ICETE 2017

Y2 - 24 July 2017 through 26 July 2017

ER -

Understanding Modeling Requirements of Unstructured Business Processes

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